What does the customer reception of the property company mainly do?

1. Receive customers' visits and handle customers' complaints. 2. Handle daily affairs, such as decoration, goods release and maintenance acceptance. 3, every day for housing construction, facilities and equipment, safety (including night inspection), cleaning (including garbage removal), greening, disinfection and other work for irregular inspection. 4. Arrange the maintenance of buildings, facilities and equipment regularly according to the plan. 5, according to different seasons, arrange disinfection work in public * * * area for more than 2 times a month. 6. Control the material procurement every month, and take stock of the materials in stock. 7. Organize relevant training and assessment work every month. 8. Make statistics on the collection of management fees every month and carry out door-to-door collection to ensure that the collection rate meets the company's requirements. 9, monthly statistics and analysis of water and electricity costs, accounting for this month's management costs. 10, and announce the revenue and expenditure of management fees and the use of ontology maintenance fund to the owner once every quarter. 1 1, arrange the pool/box to be cleaned twice a year, and send water samples for testing. 12. Ask for customer opinions at least once a year. 13. Organize community cultural activities and community publicity activities as planned. 14. Communicate with the industry committee regularly. 15, and communicate with industry authorities and relevant government departments regularly.