The property management in the residential area is poor, and the small property houses are in big trouble.

Recently, residents of Wanxin Century Garden Community in Qixia District complained to Express 96060 hotline that there were unidentified property management personnel in the community who charged property management fees. Some of these people have tattoos and some have shaved their heads. They don't look like property managers, but they look haunted. However, because the community is a small property right house, it has been impossible to set up an owners' Committee, and it is difficult for residents to safeguard their rights in community management. ?

According to the investigation by the reporter of Express, there is no formal property company willing to manage such a community as Wanxin Century Garden Community, because the collection standard and rate of property fees are relatively low. In order to maintain the order of the community, the street and the community set up a property company to manage the community, but because there is no industry Committee, it is difficult for the residents of the community to safeguard their rights.

Construction waste is littered, weeds are overgrown, food stalls affect the environment, and the management of the whole community is chaotic.

Ask? answer

Why is management so bad?

■ Residents: Not only the property fee, but also the parking fee. Even if they have a garage at home, they have to submit it to 10 yuan to apply for a permit. After charging, there are frequent thefts in the community.

The flowers and trees in the community are not maintained, theft is frequent, and construction waste is piled up everywhere, which makes the residents of Wanxin Century Garden community miserable. The property company said that the difficulty in collecting property fees led to a lower service level, and the low service level led to a lower collection rate of property fees, which fell into a vicious circle.

? Do they accept money?

Wanxin Century Garden Community is located in. Qixia district enterprise village 15 1. It was built around 2005 and has been moved in one after another. There are more than 700 households in this community, most of which are relocated households in the area of enterprising village in Qixia District.

Resident Mr. Li said that there was a formal property company to manage it in the first two years. ? Later, it may be that the property fee is difficult to collect, so we have to evacuate. ? Wanxin Century Garden Community is a small property house with no real owner. The owners' committee has never been established, nor has it jointly hired a property company to manage the community. Later, the street coordinated the property company established by the community to manage it.

However, a few days after the residential property company entered, it caused everyone's discussion. ? Not only the property fee, but also the parking fee. Even if you have a garage at home, you have to submit the documents to 10 yuan. ? Mr. Li said that after collecting the property management fee, the property management failed to fulfill its corresponding duties, the flowers and trees in the community were not maintained, theft occurred frequently, and construction waste was piled up everywhere.

? Property: Failure to receive money leads to a vicious circle

Director Yang of Wanxin Century Garden Property Company introduced that the current charging standard of the community is 0.3 yuan/square meter for property fees and 70 yuan/month for parking fees, which was approved by Qixia District Price Bureau in 2008. However, at present, due to the difficulty in collecting property fees, the service level is reduced, and the low service level makes the collection rate of property fees even lower. In such a strange circle, the collection rate of property fees is only 30%, and only some basic property services can be done.

Residents refused to pay, on the one hand, because they doubted the level of property management, on the other hand, because the two certificates promised to residents were delayed. In this regard, Director Yang is also very wronged. This has nothing to do with our property management company. We should find that street. However, our property management company is sent by the streets and communities, and residents often think that we should be called. ?

Ask again? Answer again

Who will pay for it?

■ Residents: Not long ago, several tattooed men with untidy clothes came to pay property fees. Let them get their papers, but they can't get them out.

■ Property: employees do have tattoos and shaved heads, but this is only their personal hobby.

Residents of Wanxin Century Garden Community said that not long ago, tattooed men came to ask for property fees, and they suspected that the property company was haunted. In this regard, the property company responded that tattoos and baldness are only personal hobbies of company employees, and these people are not hooligans.

Suspect that something is alive and haunted.

Many residents of Wanxin Century Garden Community think that the current property management company is too bad for the community, so many residents are unwilling to pay property fees. ? We also want to have a formal property management company to manage the community. ? Resident Lao Zhou said that he believes that if the property management company is well managed, most residents in the community are still willing to pay property fees.

There are also many residents who say that the identity of these people who are now conducting property management in the community is unknown. ? We don't require any certificates, at least clothes should be uniform and personnel should be relatively designated, especially for fees. ? A resident said that not long ago, several tattooed men with untidy clothes came to the community and asked the residents to pay the property management fee. Residents asked them to get their papers, but they couldn't get them out. Accordingly, many residents suspect that this gang is haunted by property companies in order to collect property fees.

Property: tattoos are hooligans?

As for the residents' suggestion that haunted and underworld gangs collect property fees, Director Yang clarified that these people are not bad people, but employees of the property company and approved by the Street Property Management Corporation. He said that employees do have tattoos and shaved heads, but this is just a personal hobby of employees. ? Some people like tattoos, and we can't interfere. In the 2008 Olympic Games, so many athletes had tattoos. You can't say that these athletes are hooligans because of this. He thinks this prejudice is unfair to employees.

Director Yang also introduced that most of the employees employed by the company are local farmers who have lost their land, some have low educational level, some are in poor health, and one security guard even suffers from esophageal cancer. Let them serve as community security, although it solves the employment problem of difficult groups, but it can't solve community security, so the management level of the community is not high.