Which is better, the property manager or the hotel front desk?

They are all service jobs, and there is no better way to put it.

If the property is slightly better than the hotel front desk, it may be that the people contacted by the property customer service are relatively simple, and they are basically owners. If you are in a high-end residential area, the quality of the staff is high, and most of the people who come into contact with the front desk of the hotel are strangers, especially those who stay in the middle of the night, and they may encounter drunken guests, which is sometimes difficult to deal with.