Investigation report on community innovation in uninhabited areas

Investigation report on community innovation in uninhabited areas

In recent years, with the attention of the district committee and government, the voice of the old community is getting stronger and stronger. For those communities that have been developed earlier, with the passage of time, the infrastructure in the community has become obsolete and the residential buildings are seriously aging, which can no longer meet the needs of the development of modern society. The transformation and management of old uninhabited communities is imperative.

I. Basic information

Yanjiawan community is a typical suburban community, with 4,499 households and16,428 people, and 6 restructured enterprises. At present, there are 23 old uninhabited communities, which were built in the 1980s and 1990s. These old communities are about 10-25 years old. The existing problems are mainly manifested in the following aspects: first, due to the low development standard of old houses, the supporting facilities such as tap water, power supply, roads and sewer pipes in buildings are aging, which seriously affects the quality of daily life of residents; Second, the greening facilities in old residential areas lack daily maintenance, and the green space is seriously damaged. Part of the green space is occupied to grow vegetables because of the death of residents or lack of management, which affects the community environment; Third, due to the lack of formal property, the contradiction between public security, health and environment has become increasingly prominent. The hotline of the mayor and district head often receives complaints from residents of "uninhabited areas", and residents complain a lot; Fourth, the management of old residential areas is extensive, and most of them have not implemented property management, resulting in problems such as roof leakage and water blockage. At present, it is still in the state of emergency solution in streets and communities, and property units often have no funds or property rights, which affects the solution of problems; Fifth, in residential areas where property management is implemented, residents' failure to pay property fees leads to difficulties in the operation of property companies, resulting in a vicious circle of "residents owe money-property services are not in place-residents do not pay fees-property companies have difficulties in survival", which eventually leads to evacuation.

Second, the main practices

In order to safeguard residents' interests and improve residents' happiness index, Yanjiawan Community took the lead based on the reality, and created a new management mode of "1+ 1" without the management of property companies, and successfully transformed 1 165438, Mo Lifeng Community and Chengdong Community. At present, Yanjiawan community is gradually spreading the new experiences and practices of three pilot communities to the remaining 20 unmanned communities in an orderly manner.

(A) in-depth visits to lay the foundation for residents' participation

There are many problems, contradictions and disputes in uninhabited communities, and residents have a strong reaction. Community workers use day and night, holidays, visits and other time to preach the benefits of transforming "uninhabited areas". Secondly, through the method of "zero omission, full record", we visited and investigated every household, focusing on understanding residents' expectation and cooperation in the orderly management of uninhabited areas, registering the people, party member and activists who actively put forward their opinions and cooperation in detail, focusing on inquiries, and sorting out and summarizing the four most urgent wishes of residents: public security is managed, health is managed, facilities are repaired, and contradictions are adjusted. In view of the four major problems, the community issued consultation books and collected the golden ideas of the masses, and obtained 9 feasible opinions.

(2) Take measures to stimulate residents' enthusiasm for participation.

Facing the messy public security community, the community is fully aware that only by realizing residents' self-democratic management can we sincerely care for and cherish their living environment and let the virtuous circle of "flower protection principle" appear in every resident's behavior. To this end, the community began to consolidate the management foundation and straighten out the management relationship from three aspects: team, environment and system.

First, fully mobilize the enthusiasm of democratic autonomy and set up the owners' committee. In order to carry out the transformation of uninhabited residential areas smoothly, the community took the lead in organizing several special preparatory meetings for residents of Xiangyun Road 1 1, Mo Lifeng Community and Chengdong Community. On the recommendation of the residents of the community, a group of healthy, capable, socially responsible and dedicated residents were elected by convening the owners' meeting, and owners' committees were established to be responsible for the health, public security and infrastructure maintenance of the community, and to coordinate the relationship between residents and residents, residents and communities.

The second is to strengthen infrastructure construction and optimize the living environment. "Dirty sanitation, disorderly public security and blocked pipelines" are the three major feelings of residents to the community. In order to solve this problem, the community raised funds to install iron gates and build duty rooms, which solved the power consumption problem of duty rooms in many ways. At the same time, thoroughly investigate and solve the problems such as blocked sewers, damaged roads, and unlit street lamps in the community, hire "4050" laid-off workers to take charge of cleaning, greening, security and other work in the community, contact the tap water, electricity bureau and gas company to carry out one-meter renovation in the community, and incorporate the public security and hygiene situation in the community into daily management, and conduct regular inspections and assessments.

The third is to establish functional teams to implement various tasks. "The sparrow is small and complete." Although the community is small, there are many kinds of work, including daily work such as cleaning and public security, as well as non-daily work such as greening and parking. In order to further straighten out the management functions, the leading group of the community has called the owners' committee to discuss various management work for many times, and finally set up a number of functional groups such as greening, entertainment and leisure, and collecting opinions, which are responsible for the normal development of various work in the community.

(C) innovative models to guide residents to self-management

The first is the innovation of management mode. In the transformation of "uninhabited communities", considering that most uninhabited communities are old, residents have limited economic strength and have no habit of paying management fees, the community boldly adopts the co-management mode of "1+1"* * * community neighborhood committees and owners' committees, and implements low-standard fees (monthly 30 yuan) for residential communities, thus realizing non-profit quasi-property services for most residents.

The second is the innovation of employment methods. In addition to the owners' committee, security guards, cleaning staff and other staff all come from community residents, especially the five-guarantee households. In order to give consideration to the quality of management and help the poor, the community gives priority to selecting people from the five-guarantee households to engage in the cleaning work of the community, and the owners' Committee works for them.

Community innovation unmanned community work survey 2 pages

Conduct evaluation, and those who meet the conditions will be hired. Those who do not meet the requirements will be re-employed and compete for posts.

The third is the innovation of prevention mode. The residents in the three pilot communities are complex and difficult to manage. Under the leadership of community organizations, each community has further integrated and expanded its internal prevention resources in light of its own reality. Actively carry out activities to create a "zero-accident community", and successively set up part-time patrols such as voluntary patrol, cleaner duty team and building director information team to comprehensively strengthen community patrol prevention, timely announce incidents and preventive suggestions to community residents, so that residents can keep abreast of the creation results and community security situation, and improve their awareness of prevention and participation. According to statistics, in 20xx, all three pilot communities achieved zero incidence rate when the incidence rate in other communities increased.

Third, the existing problems

Yanjiawan community adopts the management mode innovation of "1+ 1" of community and owners' committee, and the effect is obvious. At present, Xiangyun Road 1 1, Mo Lifeng Community and Chengdong Community are covered with trees and flowers, and residents' sense of security is constantly enhanced and happiness is constantly realized.

The effect of community innovation in uninhabited communities is self-evident, but while gradually extending the experience of pilot communities to other communities, it also highlights many existing problems. First, the phenomenon of refusing to pay property management fees exists, and the concept of residents writing model essays needs to be changed; Second, the hardware conditions are relatively backward, including small green area, insufficient parking spaces for motor vehicles, and small space for sports and fitness facilities and cultural activities; Third, the funding gap for community infrastructure renovation is large. Although the "1+ 1" model of community and owners' committee has achieved remarkable results, the lack of investment has also affected the provision of service quality to some extent.

Fourthly, suggestions on the renovation and management of uninhabited residential areas.

In order to build a harmonious society and benefit the people, it is suggested that the government should focus on the transformation and management of old residential areas, give full play to government functions and solve existing problems. To this end, it is suggested that:

(a) improve the government management system, and actively form a good situation in which all departments in the region pay close attention to * * *. Follow the principle of "shifting the center of gravity downward and territorial management", strengthen the organization and leadership of property management in old residential areas in the area, form a three-level management network of "district, street and community", and jointly form an organization of social management mode.

(2) I hope the government will take the lead and strengthen the capital investment in uninhabited areas. Establish a three-level management system of "District Property Management Office-Sub-district Office-Community". Financial expenses are allocated to street offices and communities every year, and streets and communities employ community green space and community environmental maintenance personnel to establish a feasible property management model for old residential areas. At the same time, consider whether employees in unmanned communities can enjoy public welfare post subsidies.

(3) I hope that the government will connect with the electric power bureau, water supply company and other relevant departments to open up a green channel for the transformation of electricity and water consumption in uninhabited communities.

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