How to improve the collection rate of property fees

In order to improve the collection rate of property fees, it is necessary to publicize in the community and encourage owners to actively pay property fees in the community property office, which can improve the collection rate of property fees and give certain preferential treatment to owners who actively pay property fees.

Call for property fees.

Paying property fees on time is the obligation of every owner, and it is also the basic guarantee for property companies to maintain their daily operations.

The skills of dunning are as follows:

Toll collectors should be confident that they can recover the money, so that their morale can prevail;

Do a good job in propaganda and guidance. When encountering problems, we must actively guide them to pay fees through a positive attitude;

Establish a friendly relationship with the owner at ordinary times, and help the owner to solve the problems encountered at ordinary times as quickly and efficiently as possible within the scope of his duties;

Strengthen the training of charging, members will meet together every day to summarize, take out the problems encountered that day to discuss and formulate corresponding measures;

Ways of urging fees under several special circumstances

Speculators (vacant houses without decoration and occupancy)

In view of the characteristics of owners of such units, most of them are speculation and property preservation and appreciation, and owners pay less attention to property. It is planned to call the owner every month to urge him to go through the bank collection procedures. When the property fee reaches a certain limit, the lawyer's letter will be issued uniformly and paid through legal channels. The cost is 3,000 yuan per household.

For general arrears of shares

One type is the occupancy unit, and this type of owner has completed the renovation and moved in. According to the characteristics of this kind of owners, it is planned to carry out intensive telephone return visits and night door-to-door return visits. When visiting at night, the property finance needs to cooperate with the night door-to-door charge. The first is shops and villas. Due to the high management cost, this type of owner plans to give priority to follow-up treatment and arrange personnel to work at home for a long time. If they still can't deliver the goods after a period of time, they plan to collect the payment by legal means. The initial plan is based on 5000 yuan.

For some "poor households" who do have difficulties

If you really know that this family has practical difficulties, you can consider appropriate discounts or installment payment.

The above is how to collect property fees smoothly! Introduction of property knowledge! In life, some owners fail to pay property fees on time, which leads to the inability of property personnel to carry out their work. Hehe Community plans to use big data and high-tech means to empower property companies, commit to building a harmonious community, break the bottleneck encountered in the development of the property industry, effectively improve the satisfaction of owners, and promote the healthy and rapid development of the property industry.