Job Recruitment Website - Property management company - What are the contents of the portrait of the property client?

What are the contents of the portrait of the property client?

1, labeled portrait. The core of customer portrait is to "label" users. Each tag is usually a kind of characteristic identification, which can describe the same kind of people with highly refined characteristics. Different from other industries, the foundation of property service management is housing, so the customer portrait of micro-community is based on housing. After the property manager labels and packages the houses, he can realize in-depth insight and research on the clients.

2. statistics. In order to facilitate the property management personnel to quickly grasp the whole picture of the house, the basic data related to the house are displayed in the customer portrait function.

3. Customer records. Property service is a continuous process, and historical records are of great help to the daily work of property. The customer record function can help all departments of the property to quickly summarize the service records or opinions on the house.

4. Customer trajectory. Customer trajectory is used to show the activity trajectory of all the residents in the house in the micro-community system, which is convenient for property managers to grasp the dynamics of the residents in the house.