Job Recruitment Website - Property management company - Who will complain if the property elevator is broken?
Who will complain if the property elevator is broken?
1, the property elevator is broken, but if it is not repaired, please complain to the property department of the housing management department. The specific complaint methods are as follows:
(1) Find the property of the housing management department, and the property will verify the situation and contact the personnel for maintenance as soon as possible;
(2) you can find the technical supervision bureau. If the elevator you use is still in the maintenance period, you will contact the maintenance personnel for maintenance;
(3) Complaints made through the news media will be published in the news after screening.
2. Legal basis: Article 17 of the Property Management Regulations.
The management agreement shall stipulate the use, maintenance and management of the property, the interests of the owners, the obligations that the owners should perform and the responsibilities that they should bear if they violate the management agreement.
Management regulations shall respect social morality and shall not violate laws and regulations or harm public interests.
Management regulations are binding on all owners.
Second, what is the responsibility of the property?
1, property maintenance management, property management companies should be in accordance with the national property management standards, management of housing maintenance technology and management of housing maintenance and construction;
2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.
3, property environmental management, property management companies have the obligation to manage the environment of residential areas, so that it can meet the standards prescribed by the state;
4, property management safety, property companies should take various measures to ensure the personal and property safety of owners and housing users;
5. Liaise with the government and public institutions on public facilities. If the property management company fails to perform its responsibilities, it may report the situation to the relevant departments.
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