Responsibilities of Property Department

Responsibilities of Property Management Department (6 general rules)

In today's society, job responsibilities are becoming more and more important to people. Job responsibilities can improve the vitality of internal competition and better discover and use talents. Presumably, many people are worried about how to formulate job responsibilities. The following is the job responsibilities of the property department I collected (6 general remarks) for reference only. Let's have a look.

Responsibilities of the Property Department 1 The property department of a commercial company implements the department manager responsibility system under the supervision of the leaders of the commercial company and the owners (the owners in the previous property service stage refer to the real estate company). The department manager is responsible for the operation and management of the property department, leading all the staff of the department to work hard, earnestly completing all the business tasks of the commercial company and achieving the management objectives. Specific responsibilities are as follows:

1. Conscientiously implement the relevant policies and regulations of the state and the government, as well as the work guidelines, plans and instructions formulated and issued by commercial companies, strictly implement the rules and regulations of commercial companies, establish and maintain friendly and cooperative relations with relevant government agencies, relevant units in the same industry and various departments of the company, and provide corresponding support for the smooth development of all the work of commercial companies and the projects they serve.

2. Responsible for the management of the property department and the examination and approval of daily expenses, and responsible for the overall operation of the property department. Ensure the sustained and stable development of the property sector and actively complete various tasks of commercial companies.

3. Be responsible for the cultivation and cultivation of management talents, and for the salary increase, transfer, promotion and bonus distribution of the above-mentioned property department executives. Responsible for the quarterly performance appraisal of the above-mentioned responsible personnel, and feed back the results to the assessed, and report them to the relevant departments of commercial companies as the basis for human resource management of commercial companies.

4. Responsible for signing all kinds of contracts of the property management department, approving the purchase of fixed assets, strictly implementing the management systems of the superior company, and being responsible for the final result.

5. According to the management objectives of the property minister's long-term development, responsible for studying and formulating the management objectives of the property department in that year, and guiding all functional departments of the property department to formulate corresponding management objectives.

6. Responsible for supervising the implementation of corporate culture, ideas, principles and rules and regulations of commercial companies in the property department, promoting two-way communication between the company and employees, and creating conditions for improving the efficiency of human resources.

7. Be responsible for the final result of property management, strengthen communication and contact with corresponding government functional departments externally, and cultivate and develop senior property management talents internally.

8. Check, supervise and assess the work of subordinate functional departments, coordinate the efficient and orderly operation among functional departments, and ensure the sustainable development of property management departments.

9. Implement the financial management system, strictly control the operating costs, supervise all accounts receivable, ensure the safety of funds in the property department, and strictly do a good job in the examination and approval of all expenses in the property department.

10, as the first person in charge of production safety in the property department, is responsible for the organization, implementation and supervision of related work.

1 1, responsible for the information management of the property department, constantly improving the information management system of the property department, and maintaining and keeping the information channels of the property department unblocked.

12, responsible for collecting laws, regulations, rules and industry management regulations related to property services issued by the government, sorting out and distributing subordinate functional posts in time, and implementing them according to the latest requirements.

13. According to the market situation of human resources, combined with the business objectives of the property department, formulate the human resources plan, dynamically optimize the personnel structure of the property department, and reserve all kinds of professionals to meet the development needs of the property department.

14, responsible for approving the organizational structure, job responsibilities, personnel grading, welfare rewards and punishments of this department.

15. Hold regular working meetings of this department to brainstorm and summarize the deployment work.

16, responsible for the minutes of the administrative meeting of the property department and the records of major events, and organizing the writing of various manuscripts of the property department (including annual work summary, submitted materials, explanations, reports, meeting minutes, etc.). ).

17. Complete other management-related tasks assigned by the leaders of commercial companies.

Responsibilities of Property Department 2 1. Assist the project manager to manage the daily cleaning work of the project according to the requirements of the company's cleaning standardization;

2. Ensure that the company's operation, finance, human resources and training policies and procedures are implemented in the project;

3. Visit project customers regularly to listen to their opinions on cleaning work;

4. Responsible for the management, guidance, training and encouragement of the cleaning supervisor;

5. Assist in managing the procurement and inventory of project materials;

6. Abide by the established budget policy, be responsible for financial forecasting, supervise expenditures, and achieve or control within the departmental budget.

Responsibilities of Property Department 3 1. Supervise and guide the daily work of security and cleaning, and check the operation of the property department;

2. Formulate the annual property management budget and examine and approve the daily property expenses;

3. Hold regular business meetings and departmental meetings to convey company policies and formulate guidelines, and study and solve various management problems;

4. Make suggestions on the rationality of garage management and planning, follow up and plan all kinds of guidelines and posts in the garage to ensure the smooth operation of the mall garage;

5, responsible for the formulation and modification of safety and fire emergency plans, and do a good job in various drills on a regular basis;

6. Track the bidding for outsourcing security, cleaning and greening, and track the contract review, post allocation and personnel budget determination;

7, on behalf of the mall property and public utilities, government agencies to strengthen contact, in order to facilitate the work;

8. Assist customer service in handling customer complaints related to stores and merchants;

9. Do a good job in departmental team management, ensure the overall stability and service improvement of the property department, and timely carry out task communication, work breakdown and work quality control;

10, other temporary work arranged by superiors.

Responsibilities of Property Department 4 1. Cooperate with the project manager to comprehensively manage the accuracy, timeliness, legality and compliance of the local company's engineering and property work, formulate the engineering and property work plan and supervise its implementation, and complete the company's year-end business tasks and KRI assessment indicators;

2. Be responsible for the docking, maintenance and takeover of various technical conditions of Fang Kai Company;

3. Be responsible for the team building and management of the engineering and property departments, define the responsibilities of each post, and conduct effective assessment of the team on a regular basis;

4. Maintain good cooperative relations with local public security, fire protection, property management and other relevant government agencies, water, electricity, gas, heating and other public utilities and project companies.

Responsibilities of Property Department 5 1. Participate in the development plan of call center.

2. Be responsible for the operation and management of the call center, and draft the operation and management manual of the call center.

3, to guide the daily operation of each team, and on-site management and control, timely supervision and improvement.

4. Responsible for the implementation and management of call center post setting and KPI performance appraisal.

5. Be responsible for making the regular training plan of the call center to improve the communication skills and work efficiency of the customer service staff.

6. Be responsible for evaluating the overall work of the call center, proposing improvement measures and implementing them.

7. Be responsible for formulating and improving the work flow of the call center, improving the operation capacity of the call center and monitoring the operation quality.

8. Establish and improve the call center specification and call center business supervision system to ensure the benign operation of various services.

8. Handle the customer complaint information reported by each team in time and follow up the results.

9, timely handling of major or unexpected problems in the work; Manage department budget effectively and control expenses reasonably.

10. Summarize various operational data, form a summary report, and report it to the decision-making level.

Responsibilities of Property Department 6 1. Responsible for the overall market expansion, investment and merger management of city companies, grasp the direction of expansion, and provide strategic suggestions for the overall development of the region;

2. Assist in establishing a good corporate image, explore new resources, expand channels and collect relevant data for the company, and establish and maintain a good cooperative relationship between regional companies and developers;

3. Participate in and help negotiate and sign agency contracts, and complete the performance indicators issued by the company;

4. Constantly improve internal management, mobilize the enthusiasm of department personnel, improve work efficiency, actively implement the company's policies and management systems in this department, and supervise their implementation;

5. Formulate the work plan of the department, organize the overall training and assessment of the development department, and improve the quality and business level of all employees in the department;

6. Actively cultivate, excavate and recommend outstanding talents developed by city companies, and constantly optimize team organization;

7. Fully understand and master the regional market dynamics and the development trend of the real estate industry, grasp the expansion direction, and provide strategic suggestions for the overall development of the region;

8, complete other matters assigned by the leadership.

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