Job Recruitment Website - Property management company - What does a micro housekeeper do?
What does a micro housekeeper do?
The role of micro-housekeeper in enterprises
1. Enhance the service image of enterprise employees.
Employees can automatically generate employee business cards, posters and badges produced by the enterprise WeChat team online, and add one-to-one exclusive services provided by customers, so that the image is unified and formal, customer trust is better established, and the professional service ability of the enterprise is displayed. Moreover, there will be company name and personal real-name authentication information behind the nickname, which will gain the trust of customers faster.
2. Quickly establish a customer service group.
After more than 200 group members, there is no need to add friends, and a new group QR code will be automatically replaced. New customers will automatically join the new group, and the group QR code will be valid for a long time and will not expire. Set the automatic welcome reply after joining the group, and establish contact with customers as soon as possible after joining the group, so as not to miss the best opportunity to establish a joint venture relationship.
3. The daily operation of the customer base is efficient.
One-click settings to quickly reply to customers, establish a common voice resource library, configure in advance (welcome language), and automatically greet new customers; Coupons, membership cards, discounted goods, links, etc. Can be set as one of the contents of the welcome language, then come to a quick meeting ceremony!
Establish a label system, use the efficient mass sending function of labels, automatically synchronize the activity information, quickly reach the overall target customers, customize different content groups for different customer groups, and provide better services for customers.
4. Automatically control the content quality of the community and maintain the group rules.
It has automatic maintenance of group rules and automatic anti-harassment mechanism. Anti-harassment rules can be set. If the rules are violated, members will be kicked out or given a warning.
5. Avoid the loss of staff and customers.
After the employee leaves the company, the customers under his name automatically belong to the enterprise, and the customer resources will not be lost. The customer aspect belongs to: no sense of transfer. Digital assets operated by enterprises belong to enterprises.
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