The complaint telephone number of the electric power bureau is 95598.

The complaint telephone number of the electric power bureau is 95598. SERC's complaint telephone number 12398.

Electric Power Bureau: In addition to provinces, autonomous regions and municipalities directly under the Central Government, in some economically developed areas, electric power bureaus are also set up with cities as administrative divisions. The Municipal Electric Power Bureau is subordinate to the Power Grid Bureau or the Provincial Electric Power Bureau. The Electric Power Bureau is responsible for the planning, construction, operation and maintenance management of electric power enterprises and power grids within its jurisdiction, as well as power supply, agricultural electricity consumption and commercial work. In addition, it also exercises the function of local government in charge of electricity, and provides technical and operational guidance to local power plants and small hydropower stations outside the jurisdiction system. The main functions of the power bureau are similar to those of the power supply bureau. The power production and dispatching of power plants in the system are still the responsibility of the superior bureau, but the relationship between units in the system within the jurisdiction is coordinated by the power bureau.

State Grid Co., Ltd. is a power supply company, and its core business is to build and operate power grids. It was established on February 29th, 2002, and its headquarters is in Beijing. 1997 state power company was established; 2017165438+1October 30th, State Grid Corporation of China was changed from ownership by the whole people to a wholly state-owned enterprise. Its business includes power grid business, electrical equipment manufacturing, information communication and e-commerce. The direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about other contents of the property company, it is most appropriate to go to the local real estate administrative department. The telephone numbers of real estate administrative departments in different provinces and cities are different. You can call 1 14 for enquiries.

legal ground

"95598" service content in Article 13 of the Power Supply Service Specification of State Grid Corporation:

(1) "95598" customer service hotline: power outage information announcement, power outage emergency repair, service quality complaint, electricity information inquiry, consultation, business acceptance, etc. ;

(2) "95598" customer service webpage (website): power outage information announcement, electricity consumption information inquiry, business handling information inquiry, electricity supply and consumption policies and regulations inquiry, service quality complaint, etc. ;

(3) 24-hour uninterrupted service.