In a hurry. What should I prepare for the interview of property security manager?

Generally speaking, the professional etiquette of property security includes three aspects: civilized behavior and kind attitude; Dressing the, with complete logo; Respect the old and love the young, and the service is in place.

In terms of dress, security guards should pay attention to the following points: unless it is inappropriate or unnecessary to dress, they must wear security uniforms during working hours and wear casual clothes when going out for personal reasons; When wearing security uniforms, you should wear security signs as required; Male security guards don't keep long hair, big sideburns and beards, while female security guards braid their shoulders; Don't dye your hair and nails, don't wear heavy makeup, and don't wear jewelry.

In terms of post discipline, security guards must abide by the internal rules and regulations of the property unit and must not inquire, record or spread the living conditions of the owners at will; Without permission, you are not allowed to use the owner's belongings or accept the owner's gifts.

In words and deeds, property security will also use standardized professional terms, including hello, please come in, please speak, please wait a moment, please show your ID, please park your car, please register, who to find, I'm sorry, sorry, thank you, goodbye and so on.

Specifically, according to the different positions of property security, the requirements for professional etiquette are also different-

Doorman: arrive at the post on time, change the post after handover, and stick to the post. Keep personal appearance clean and tidy, and the environment around the gate is clean. Pay attention to personnel entering and leaving, and ask in time if you have any questions, but the tone should be polite.

Patrol: If owners and users are found to have violated the relevant provisions of the state and this Municipality, as well as the temporary owners' convention and owners' convention, they should be politely dissuaded and stopped; To dissuade and stop ineffective, timely report to the district manager.

Vehicle management: politely persuade car owners who violate parking regulations and assist in rectification; Notify the owner of the vehicle in time if the doors and windows of the vehicle are not closed properly, and if there is oil leakage and water leakage; Collect parking fees for vehicles in the community according to regulations or contractual agreements, and issue formal bills without arbitrary charges.