5. Company manager's work summary

Generally speaking, once we sum up and improve our understanding, the ability and level of leadership will increase. If leaders can grow their talents in practice, summing up their work often is also a good way to grow their talents. The following is a summary of the work of the company's managers, which I carefully arranged for you. I hope you like it!

Company manager's work summary 1

Last year was a year of rapid development. In this year, under the leadership of the company, with the support of leaders at all levels of developers, we have always implemented the principle of owner first. According to the actual situation, we have rationalized and improved the management work while providing good service. Property management has achieved certain results and has been well received by community owners. Last year's work is summarized as follows:

A, the daily work target management completion:

In order to do this job well, check regularly whether the tenants' houses are damaged, whether the appearance is uniform, and whether there are any behaviors that endanger the structure of the houses.

Second, the management of facilities and equipment

In order to ensure the good operation of facilities in residential areas, daily inspections are registered and maintenance is recorded in the management of facilities and equipment. In June165438+1October, the ceramic tiles in the courtyard of Building 6#8# were renovated, the slope protection of Building1# was renovated, and the sewer pipes of Unit 8#-2-4 were rectified.

Third, greening work.

In order to create a beautiful living environment for the owner, actively cooperate with the maintenance work of greening personnel, put forward reasonable suggestions in time for the problems arising in the maintenance process of greening personnel, and urge them to make rectification to ensure that there is no garbage and sundries in the green space.

Fourth, the management of environmental sanitation.

In terms of environmental sanitation, in view of the gradual improvement of the community environment, the company conducts daily inspections on the community sanitation. The company has formulated strict cleaning procedures and assessment methods, strengthened the sanitary inspection of the community, ensured the cleanliness and beauty of the community, and ensured that the ground of the community is free of garbage and waste paper, and the littering in the carport and corridor is cleaned up.

Verb (abbreviation of verb) public safety management

In the second half of the year, the superior unit equipped our community with monitoring facilities, which have been basically installed and improved, providing another insurance for the safety of the community.

Sixth, home visits

In order to better improve our service, the residents of the community were interviewed and investigated in the second half of the year, so that residents could evaluate our service, let us know the shortcomings and make progress together.

20__ years, for me personally, is another challenging year, with foundation and pressure to start, and it is another beginning to show myself again by saying goodbye to the old and welcoming the new.

Company manager's work summary II

Time flies, and it's the end of the year. Looking back on the work experience of 20__ years, in order to better plan the work ideas for the new year, I make the following summary.

I. Work after 20 years

Since last year, I have been fortunate to join the Golden Pagoda Group, a large collective and family, and was appointed as the sales management of the company. Due to the change of job functions, compared with the administrative work of a single enterprise I was originally engaged in, sales management needs to master comprehensive professional knowledge such as production technology, finance and risk assessment, which is extremely challenging for me. In order to adapt to the new position, Shi served as the decision-making guidance department of the company's chairman and deputy general manager; Ding Juming, Vice President of General Manager's Work Department; Under the step-by-step demonstration of financial supervisor Jiang, business knowledge has been improved to a certain extent, and more is better honed and grown in the work, which has laid a solid foundation for competent positions.

With the constant change of the national economic situation, the market competition environment is becoming increasingly fierce. Combined with their own post functions, we should strive to consolidate the original customer base of the enterprise, strengthen communication and coordination with them, listen carefully to their market information feedback and reasonable suggestions, patiently resolve the differences and contradictions between supply and demand, seek common ground while reserving differences, and maintain the stability of this group to the maximum extent. At the same time, we make full use of the company's superior resources, constantly enhance the influence of enterprises, and attract a number of new customers to expand market share and expansion. It has injected new vitality into the sustainable development of enterprises.

Second, the existing problems

In the past year, due to the lack of business knowledge, there were many shortcomings, and the supervision and judgment of some small orders were neglected, which affected the timely withdrawal of company loan funds. In the future work, I will strive to improve my ability to distinguish, draw inferences from others, strengthen my awareness of avoiding risks, clarify my work direction and responsibilities, and establish a high sense of ownership of enterprises. We are proud of our own enterprise, constantly enrich and improve ourselves in our study, learn from excellent colleagues with an open mind, learn from each other by asking questions, learn from each other's strengths, improve our professional level and ability, and better serve the enterprise.

Three. Work prospect of 20__

In the new year, new opportunities, new starting points and new challenges, our sales department will devote itself to work with new enthusiasm, master various skills extensively, learn from others' strengths, strengthen learning in daily work, keep up with the pace of company leaders, do our job step by step, go deep into the market, understand the market, be a good general manager's staff, strengthen contact and communication with the outside world, and expand the visibility and influence of enterprises. Let the integrity and sense of responsibility of the enterprise be deeply rooted in people's hearts, let the industry, market and society know about a brand-new, high-spirited and steady progress Jinta Group, narrow the distance between the enterprise and all walks of life, and let the enterprise move from today's Excellence to tomorrow's glory.

Four. suggestion

1. The production department and the quality inspection department need to clarify their post responsibilities, improve the post responsibility system, and avoid passing the buck when problems arise. As a result, the credibility of the company's product market declined and the after-sales service cost increased. Just this year, there are many similar phenomena. At the same time, it is necessary to strengthen the construction of quality inspection team and strengthen the sense of responsibility of staff. Prevent gradual progress and eliminate possible problems before the product leaves the factory.

2. The business ability and sense of responsibility of the company's technical department need to be improved, and recheck measures should be implemented in the bidding process to completely prevent the recurrence of the phenomenon of waste bidding caused by the negligence of the producer. At the same time, an incentive mechanism will be implemented for the tender producers of the technical department, and appropriate rewards will be given to the tender producers after winning the bid for major projects, and penalties will be imposed for the failure to win the bid and the rejection of the bid due to technical and commercial problems.

Company manager's work summary 3

I. Main Work Objectives for 20 Years and Their Realization

1, establish a departmental knowledge management platform, and the import stage includes hardware and software, which develops in depth. Hardware includes the establishment of local area network in the department; Establish a quality knowledge classification database. The software part includes the training of testing technology for all employees twice a year, and the establishment of a communication platform for technicians; Introduce the knowledge system of quality engineers to improve the overall professional quality of personnel. Externally, strengthen communication with industry government management agencies and professional associations, establish cooperative relations with the Department of Standards and Quality of the State Grain Administration, the Provincial Bureau of Technical Supervision, the grain industry association and the Oil and Fats Society, keep abreast of changes in national laws and regulations and the dynamic development of the industry, adjust relevant company policies and standardized documents in time, and expand the width of knowledge management.

On this basis, priority should be given to establishing a standardized management system.

2. With ISO 9000 as the framework, continuously deepen the function of the quality management system and realize the added value of the process. During the year, according to the company's deployment, it passed HACCP food safety certification and expanded the scope of the system; Continuously strengthen the online control function, move the monitoring forward, and reduce the cost of unqualified loss; Standardize the operation process according to the idea of B.P.R and incorporate it into the quality system audit plan.

On the basis of a large number of data mastered by the quality management department, the monthly quality report is deepened and developed continuously, and the purchase and sale process, production process and service process of quality management are deeply analyzed and compared, thus forming the basis for improvement.

Establish an internal audit mechanism based on standard operating procedures to continuously improve the reliability and accuracy of testing.

Second, the main work management and effective measures taken

1. The quality management function has been continuously expanded and deepened. To this end, calibration laboratories and quality management posts have been set up. Focus on the management and maintenance of testing equipment and measuring system, and establish good relations with government departments and industry associations.

2. It is clearly stated in the department that the products of the quality management department are data and the value-added part is service. Strengthen the management and control of the testing process.

3. Continuously strengthen online control, reduce laboratory costs, and move control points forward. Improve the product quality specifications of some important raw materials and build a benign supply chain.

4. On-site management adopts 6S mode, implements weekly inspection, and publishes the results as one of the daily assessment indicators of employees.

5. When the project is not started at full capacity, the four-shift system is adopted, which greatly reduces the annual expenses in this regard.

6. Establish a professional education system for employees in the quality control department. In addition to the specific contents of S.O.P, we also provide professional training for employees, covering quality culture, dynamic management, business etiquette, time management, business skills, customer service skills, etc., to improve employees' knowledge level, expand their knowledge structure and stimulate their creativity.

7. In the part of work improvement and quality management, target management is adopted in working methods, time limit, requirements, resources and checkpoints are set, and talents are found and cultivated in the process.

8. Set up a special person to manage written and electronic documents, arrange them irregularly, file them regularly, and formulate a set of standardized document management norms. Provide hardware and software support, employees can borrow and query the required information at any time. Supporting measures for knowledge management have gradually taken shape.

Three. Problems and deficiencies in current work

1, communication within the company and between departments is insufficient, and relevant skills need to be improved.

2. Change management does not take into account the interests of all parties, resulting in weak execution.

3. The management of the department has done a lot of macro-adjustment work and lacks micro-management experience.

Due to the rapid development of the company, the quality system documents need to be constantly updated and improved.

Part II Cost Control

First, to achieve cost control.

1, quantization

The actual utilization rate of fixed fees set at the beginning of the year is 80. 17%. From the quantitative assessment table, the training fee is the best, with the actual utilization rate of 26.46%, followed by overtime pay, with the actual utilization rate of 39.53%.

The effective control of training fee is mainly to reduce the training cost to the greatest extent by reducing the number of employees going out for training, arranging a small number of employees to go out for training as far as possible, and then returning to the company for internal training, or changing overseas study into external internal training. The effective control of overtime pay is mainly achieved through the optimal combination of personnel deployment. When individual posts are idle, they will be added to other posts immediately, and the policy of rotation or four shifts will be implemented to minimize the overtime pay of post employees. In addition, the policy of competition for posts is implemented within the department, so that people with ability and conditions can take appropriate and competent jobs, which not only improves the quality of work and achieves good results, but also improves work efficiency and reduces overtime pay on the other hand.

2. Non-quantized part

1) The staffing decreases with the increase of workload (using IE technology), and the number of production inspectors decreases by 3.

2) Adjustment and control of daily expenses. For example: the quota of consumable glass instruments and other materials; Office supplies should be controlled and managed by designated personnel.

3) Continuously improve the proficiency and accuracy of test technicians. According to the standardization requirements, the operation was standardized, from the test operation according to the minimum standard solution consumption to the first pass rate of 100%, which effectively controlled the additional consumption of reagents and drugs.

Second, cost control, the work carried out and the main problems solved.

1, reducing the fluctuation of production process. Through the accumulation of experience in on-line inspection of small packages, under the premise of meeting the requirements of national standards, we will strengthen the control of standard capacity of small packages and reduce costs. The average annual control is about 3g per bottle. According to incomplete statistics, controlling the standard production capacity for 20 years saves the company about144,000 yuan. (1 500,000 boxes _4 bottles _ 3g = 18t, calculated at 8000 yuan per ton)

2. Adjust the personnel of the department, manage the inspection work according to the production line mode, set up management key control points, and reduce inefficient repetitive actions.

Three. Existing problems and shortcomings and the demand for external support.

1. Problem: Fire extinguishing happens from time to time, so it is necessary to increase the cost of prevention and reduce waste.

2. I hope to get the support of the company, collect data, establish a quality cost management mechanism and implement quality cost management.

Part III Safety and Site Management

I. Work management

Food quality and safety is the basis of quality. Establish a food safety system in 20__ years to realize system guarantee and reduce risks. Set up a food quality and safety administrator.

Occupational safety fully considers the particularity of laboratory personnel's work. The laboratory is equipped with facilities to strengthen occupational safety protection, and the labor protection has been adjusted, and the corresponding labor safety rules have been specially formulated. Set up a security administrator for the laboratory building.

In the field management, laboratory instruments are classified and stored, and each instrument is assigned a maintenance person. At the same time, the identification method is used to distinguish and implement on-site management.

Laboratory management adopts the form of combining asset list and site management requirements, and implements weekly inspection as one of the employee assessment indicators.

Second, problems, countermeasures and needed support

The enthusiasm of employees to participate is not high. It is suggested to adopt floating bonus system, which can effectively motivate employees.

Establish a perfect identification system to be clear, accurate and clear at a glance.

Organize safety self-help training in batches to improve the safety coping skills of all staff.

Part IV Staff Management and Personnel Training

First, staff management and efficiency management.

1, team work system/discipline construction and compliance

Establish the management rules of quality control department, add quality culture and action guide on this basis, and change it into employee manual.

2. Work plan and efficiency

Establish an efficiency manual to advocate the value of time; Use W.B.S to decompose work, draw Gantt chart and manage work progress and quality.

3. Work instructions

Expand the function of quality management, subdivide according to control elements, and be more professional.

4. Performance management, evaluation and encouragement

Organize employees who don't adapt to the department culture, and bring outstanding people into the seed plan.

Establish technology and manage the promotion route.

Second, personnel training.

1, employee training

Design teaching materials by yourself, and give guidance to employees in terms of professionalism, quality management tools, thinking methods and departmental development planning.

Realize job rotation and new job competition within the department, and give more opportunities to display their talents.

2. Work guidance and consultation

On the premise of overall work division, documents are divided into technical documents and business documents, and everyone is mobilized to write and modify them, so that employees can participate in major management.

Conduct 16PF talent quality assessment for employees, so that everyone can settle their own strengths and weaknesses, and then establish their career goals.

3. Talent growth

At present, a squad leader has been set up to train seed players. The talent structure plan is equipped according to 2:5:3, which can be promoted or lowered.

4. Consistency evaluation of personal self-knowledge quality training and job requirements (SWOT analysis).

Advantages: extensive knowledge, willingness to learn and accept new things, and enthusiasm for work. Think about the problem from a long-term perspective and master some advanced management tools. Willing to constantly improve themselves and constantly optimize the quality structure.

Disadvantages: less management experience and insufficient attention to team building. The knowledge structure of R&D is a bit thin. Opportunity: The group company has strong technical force and many development opportunities.

Risk: the pressure of newcomers and the sense of crisis in knowledge renewal in the 1980s.

Third, SWOT analysis of departmental talent structure

Advantages: Undergraduate accounts for 42.5%, with high level of knowledge, and most of them are graduate students, with strong plasticity and easy to cultivate loyalty.

Reserve talents in advance is conducive to improving the quality of work, selecting outstanding talents and meeting the needs of rapid expansion. Disadvantages: the training cost is high. The requirements for managers are also very high. Opportunities: The company has been in rapid growth in recent years, and the development space and opportunities are still expected. Quality management talents have strong applicability in all relevant operating departments, and cross-departmental mobility brings new opportunities.

Risk: once the company enters a stable period, it will face changes in organizational structure and personnel quality requirements, which may lead to brain drain.

Company manager's work summary 4

With the rapid development of China's radio and television industry, great changes have taken place in radio and television work. As a network maintenance manager of grass-roots radio and television stations, I kept in mind the service tenet, focused on my own work, focused on key points and paid close attention to implementation, and successfully completed all the tasks assigned by the leaders. At the same time, I was lucky enough to participate in the second training course for young and middle-aged backbone organized by the branch. During the training, I mainly listened to the recommendation of Chairman Wei of the Municipal Association for Science and Technology on the "Twelfth Five-Year Plan" of our city and the comprehensive explanation of the plan outline; Dr. Lin, a provincial company, expounded the technical trend of radio and television network and cloud media business; Professor Deng from HKUST gave us a vivid lesson in management and communication, which broadened our working horizons and made a qualitative leap in our professional level. Through this training, I was greatly inspired and benefited.

I. Benefits of this training

Cable TV is the favorite form of entertainment for the broad masses of the people. It has played a very important role in promoting the construction of socialist culture and spiritual civilization in China. With the rapid development of CATV network in recent years, many new requirements have been put forward for CATV network work. For example, the further development of cable TV network maintenance, installation, emergency repair, two-way network transformation, high-definition interactive upgrade, and paid program marketing requires our network managers to have solid general potential and professional potential. Only in this way can we do our job well and promote the development of radio and television.

I am a network administrator of township radio and television stations, and I deeply feel that my current general potential and professional potential are insufficient compared with the rapidly developing cable TV network business. Therefore, we must strengthen our study and constantly improve our comprehensive professional quality. I feel very honored that the leader arranged for me to attend the training class this time. I also cherish this rare learning opportunity and know the important benefits of this training and study. I must strive to improve my general potential and professional potential, so as to better manage the cable TV network, achieve excellent results and promote the development of cable TV.

Second, carefully reserve theoretical knowledge and constantly improve your theoretical accomplishment.

As the saying goes, "if Germany is the source of water, it is the wave of water." Theoretical study and personal accomplishment are the foundation of our employees. The mission of our radio and television system staff is to do a good job in radio and television, serve the broad masses of the people, and send excellent radio and television programs to thousands of households. After this training, I deeply realized that the pace of development of the times is accelerating and the social situation is complex and changeable. As young and middle-aged backbones, we must constantly strengthen the study of political theoretical knowledge and professional knowledge in order to better adapt to the development of society. As a lifelong learning employee, we can keep pace with the times, master solid professional skills and carry out our work better.

The new era and new situation have put forward new and higher requirements for us. On the one hand, we should position ourselves, make a good connection between the preceding and the following, and further play the role of a link. On the other hand, we should proceed from the overall situation and broaden our horizons and ideas according to the actual situation of grass-roots radio and television stations. This requires our thinking and knowledge to meet the requirements of the times and the needs of cable TV users. To achieve the above two points, we must constantly improve ourselves and improve our professional level through self-study or training, so as to complete our work better and faster and promote the rapid development of China's radio and television industry.

Third, pay attention to business accumulation and improve service level.

Solid professional knowledge and excellent professional level are the premise of doing a good job in township cable TV network management, and professional potentials such as customer service, marketing and industry technology are necessary for network managers of every township radio and television station. In order to develop township cable TV, expand business scope and create good economic benefits, besides mastering industry technology, the key is to have marketing skills and skills, and to have the consciousness of serving customers wholeheartedly.

In this training activity, I focused on marketing and customer service. I think only by mastering the correct and effective marketing methods, supplemented by high-quality and efficient services, can we seize customers, retain customers and then seize the market. So when I encounter problems, I will consult teachers and classmates and discuss with them in order to get the correct answer, and also effectively improve my marketing and customer service potential. In order to expand marketing, increase cable TV users and related businesses, I specially learned from my colleagues in various departments of the branch and the network management of other township radio and television stations, and applied their good experiences and good practices to my future work, so as to further increase cable TV users and related businesses and create better economic benefits. In customer service, I focus on brand service and deeply understand the importance of brand service. Only by bringing real brand service to users can we get users' satisfaction, promote the development of township radio and television and achieve good business performance. I want to reflect the characteristics of my service through high-quality service, establish my own service brand, and truly satisfy users. It is also necessary to solve users' complaints through brand service, so as to reduce users' complaints. How to solve users' complaints can ensure users to come with grievances and leave with happiness and satisfaction.

Fourth, the harvest of this training

Although the training ended in just a few days, what I saw and heard these days touched my thoughts greatly. I was deeply impressed by the truth of being a man and the "three major systems" and "seven major changes" told by the two bosses. This is also helpful for my future work. I think my main achievements are as follows:

(1) Only by putting yourself in a correct position and trying to be familiar with the basic business can we better adapt to the work.

As a network manager of township radio and television stations, we should learn general knowledge and professional knowledge well, improve general potential and professional potential, and enhance professional skills, so as to do a good job in an all-round way, complete tasks and achieve good results. In learning, we should have a purpose, a direction, systematic thinking and systematic arrangement. No matter what you study, you should combine it with the promotion of your own work, use it well in practice, and solve the problems of insufficient attention to study, insufficient foundation and unclear work results. We must have a sense of crisis and urgency in learning, take learning knowledge and improving quality as the urgent task of survival and development, take learning as a kind of work and pursuit, firmly establish the concept of lifelong learning, strive to be a learning employee, constantly improve the theoretical level and knowledge level through learning, and do our job as well as possible in the future.

(2) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.

We should have a strong sense of service, think about what customers think, be anxious about what customers are anxious about, achieve "three voices" and "four hearts" services, and effectively improve users' satisfaction with our work. In normal work, we should strengthen communication and contact with users or assisting units. When you encounter problems, you should consult your elders or veteran comrades with rich work experience and organically integrate their valuable opinions into practical work. Pay attention to the essentials of communication and improve the communication potential. We should also overcome the fear of communicating with others and be proactive, so that no matter who we communicate with, we should maintain a good attitude and a high degree of concern, be a good listener, think from the standpoint of others as much as possible, and let ourselves better understand other people's ideas. At the same time, we should communicate our thoughts and opinions with each other in time and reach a unified opinion, so as to deal with an unfinished thing in time and effectively.

(3) Only by focusing on key points and taking multiple measures can we further promote the development of radio and television.

As the network manager of township radio and television stations, I will focus on marketing, promote business development and achieve good business benefits.

1. Carefully and steadily do a good job in the traditional business focusing on the development and installation of basic viewing fees, and expand the total revenue.

2. Take the development of value-added services such as paid program marketing as an important task in the future, and take the promotion of high-definition interactive TV as the top priority of business work at present and in the future.

3. Excavate the network resources to the limit, transform the resource advantages into economic advantages, and complete the transformation from resources to assets and assets to funds, so as to excavate the network resources to the limit.

4. Handle triple play with care, walk with multiple legs in business and take multiple business paths.

5. Strengthen the maintenance, installation and emergency repair of CATV network, maintain the network well, ensure good network performance and stable operation, and improve the transmission quality of CATV.

6. Establish a sense of service, do a good job in user service, solve user complaints, ensure user satisfaction, and improve the social reputation of cable TV.

(D) clear objectives, enhance the sense of innovation

Innovation is the soul of an enterprise and an effective way to improve market competitiveness. It is necessary to clarify the work objectives and tasks, strengthen the sense of innovation, strive to think about better working methods, constantly improve and improve the work level, and ensure that every problem is solved with new work efficiency and full enthusiasm. We should strive to master the three systems of "information management system, knowledge management system and marketing management system" and make seven major changes: the change of employment mechanism, the change of business projects, the change of technical administrative posts to service posts, the change of customer service to marketing integration, the change of performance pay and the change of employees' thinking to professionalism; We should have innovative thinking, realize innovative management and strengthen teamwork and execution. At the same time, seize the opportunity at any time, find the breakthrough of the work, face the difficulties, and complete the network management of township radio and television stations with heart. Win the satisfaction and trust of customers with practical actions, and further promote the development of township radio and television in our province.

Company manager's work summary 5

Since the beginning of this semester, the storage room has carried out the work of borrowing and returning goods in strict accordance with the standardized management requirements, which has made the borrowing of goods have a standardized process and ensured the timely return of goods. In order to standardize the management, the keeper formulated the System of Borrowing and Returning Articles, requiring the borrower to fill in the Application Form for Borrowing and Returning Articles from the Academy of Fine Arts (attached table 1) in advance, and make statistics on the use of articles after confirming the time of borrowing and returning articles.

1. The keeper shall borrow and return all kinds of teaching AIDS in strict accordance with the regulations of the branch, strictly keep the keys of the storage room and the storage room, and personally open and lock the door of the lent items, and never entrust others to ensure the safety of the items in the storage room.

Secondly, according to the courses offered this semester, the keeper should make good preparations for the borrowing and returning of teaching AIDS before the course starts, such as 16 art gypsum sketch course and 15 art gypsum human sketch course. And urge the relevant personnel to return the goods in time before class to ensure that the goods are returned as scheduled. According to statistics, this semester * * * borrowed Still Life for more than 50 times, including 20 times for classes, 22 times for individuals (including 4 times for teachers) and 0/0 times for activities. Except for 8 loans from other departments, the rest were borrowed by teachers and students of the Academy of Fine Arts.

This semester, the storekeeper rearranged the storage area of gypsum, drawing board, easel and other items in the storeroom. The easels in the storage room were sorted out, the slightly damaged easels were repaired, and the seriously damaged easels were stored centrally.

The storage room cleared more than 200 exhibition boards for graduates in previous years, and this year, more than 30 works were added for graduates to stay in school.

4. At the end of this semester, the keeper tidied up the storage room, cleared out more than 500 assignments of previous students, including more than 300 exhibition boards and 100 Chinese paintings, and classified other items, adding more than 200 exhibition boards and nearly 40 paintings for this year's graduates.

5. In order to facilitate the counting and counting of items, the storekeeper has made a warehouse inventory account (Table 2), formulated the item coding rules, classified each type of item, coded each item, and made a good job of counting the warehouse and the items in the warehouse.

In short, since this semester, the items in the storage room and the storage room have been borrowed and returned in an orderly manner, and there has been no delay in returning them.

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