How to complain about irresponsible residential property?

Irresponsible residential property can complain to the following departments:

1, find the owners' committee.

The owners' committee, also known as the industry committee, is composed of the main representatives of some heads of households in the community. Members of the industry Committee need to be elected. The primary purpose of setting up the owners' committee is to safeguard the interests of all owners, reflect the requirements and wishes of community owners, and also to supervise the management and operation of property management companies, so you can complain to the industry committee about property problems.

Step 2 find a street office

The people's government directly under the jurisdiction of the street office is responsible for the comprehensive management of cultural construction and policy implementation within its jurisdiction. Therefore, if there is a problem with the residential property, you can complain to the street management office within your jurisdiction, which has the power to accept and assist in consultation.

3. Find the housing management department.

The housing management department is mainly responsible for the policy transformation and supervision of housing security, system reform, construction, market supervision, property management and housing management.

4. Find the price management department

If the property problem involves whether the charge is reasonable, then the owner can complain to the local price management department.

The responsibilities of the property management company are as follows:

1. Property maintenance management: Property management companies shall carry out maintenance and technical management of the properties they manage according to the national property management standards, including house safety and quality management, house maintenance technical management, house maintenance and construction management;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3. Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so that it can meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

4. Property management safety: Property companies should take various measures to ensure the personal and property safety of owners and users of houses, manage public security, manage fire safety and manage vehicles and personnel entering and leaving the community;

5. Liaise with the government and public institutions on public facilities.

To sum up, the property should complain to the property management office. Each property management company has its own management office, which is mainly responsible for property management, accepting complaints from owners and complaining to the owners' committee. The owners' committee is an autonomous organization in the community, composed of community owners, responsible for the management of the community, and has the right to decide on the recall of the property company; Complain to the competent community. Residential owners are not satisfied with the property, they can also complain to the residential area. As an agency of government agencies, communities have the right to exercise jurisdiction over the properties under their jurisdiction.

Legal basis:

Article 47 of the Regulations on Property Management

The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations.

If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Article 66

In violation of the provisions of this Ordinance, the staff of the construction administrative department of the State Council, the real estate administrative department of the local people's government at or above the county level or other relevant administrative departments take advantage of their positions, accept other people's property or other benefits, fail to perform their duties of supervision and management according to law, or fail to investigate and deal with illegal acts, which constitutes a crime, shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given administrative sanctions according to law.