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Provisions that water and electricity cannot be cut off during the epidemic.

< > This mainly depends on local policies. Many places have introduced the policy that water and electricity cannot be cut off. < br > On February 9th, Anhui issued "Several Measures to Ensure Energy Supply in Response to the novel coronavirus Epidemic" (hereinafter referred to as "Measures"), requiring that the production and supply capacity of coal, electricity, oil and gas and the energy demand of different regions, industries and key units be fully grasped, and a detailed supply and demand account be established. Strengthen the monitoring, early warning and operation scheduling of energy supply and demand situation, coordinate and deal with the problems in energy supply and demand in time, and fill the gap between supply and demand. Anhui will make every effort to ensure effective supply, take measures to ensure the energy demand of the whole society during the epidemic prevention and control period, give priority to ensuring the designated hospitals for the diagnosis and treatment of epidemic patients, the medical equipment and key materials production enterprises needed to deal with the epidemic, and the energy consumption of people's livelihood, and ensure the power and natural gas supply of closed management communities, villages and units. The "Measures" clarify that during the epidemic prevention and control period, the electricity and gas consumption of residents in arrears will not be cut off for the time being to ensure the normal life of the people.

Since the outbreak of the epidemic in novel coronavirus, our city has started the first-level response mechanism for major public health emergencies. In order to do a good job in prevention and control and effectively protect people's health and life safety, Xuancheng Water Supply Company advised users to avoid going to the business hall to handle business and pay water charges before the epidemic was lifted, and at the same time do a good job in comprehensive disinfection of water plants, offices and business halls and protection of front desk staff. The relevant service matters are announced as follows: 1. Regarding the payment method, if you need to pay the water fee, please choose Alipay and WeChat payment platforms for water fee inquiry and payment. Second, regarding the measures of non-stop water supply in arrears, during the epidemic prevention and control period, in order to ensure the normal use of water by tap water users, the company has taken measures to suspend water supply for users in arrears. Except for sudden accidental tube explosion, water supply will not be stopped without special reasons, and no penalty will be charged. After the epidemic situation is stable, please pay it in full and on time.