No matter who you look for, the heating is not hot.

Every community will have a property to manage the related affairs of the community. Sometimes there may be some problems that require timely maintenance of the property, but there may also be cases where the property is not maintained. So, who should I call if the heating is not hot? The following is an introduction to the origin, hoping to help you.

First, the heating is not hot, no matter who you look for.

District heating is not hot, you can complain to the local municipal administrative department or the heating administrative department.

Taking Beijing as an example, according to Article 19 of the Measures for the Administration of Heating in Beijing, heating units, users and relevant units should actively cooperate when the municipal administrative department and the comprehensive administrative law enforcement organ of urban management supervise and inspect the heating behavior. When the heating unit carries out maintenance and repair of heating facilities, room temperature detection and table lookup charges, users and property service enterprises shall cooperate.

Twentieth heating units shall be responsible for the management, maintenance, repair and transformation of outdoor heating facilities and indoor heating facilities for residents within the heating range. Organs, units, enterprises and institutions to provide social heating services, can be entrusted to professional enterprises in accordance with the provisions.

When residential users find that the indoor heating facilities are abnormal and leaking, they shall promptly report to the heating unit for repair, and bear the relevant expenses for the maintenance and renewal of indoor self-use heating facilities. The maintenance, management and transformation of heating facilities for non-resident users shall be agreed in the contract between the heating unit and the users. The construction unit shall bear the warranty responsibility of heating facilities in accordance with the law during the warranty period.

Second, the content of property services

(1) Public facilities management.

The services provided by the property include the management of public facilities in the community, and the management of municipal facilities such as communication, post and telecommunications, water supply, heat supply, gas supply and power supply is also within the management scope of the property company. They need to ensure the normal operation of these facilities and maintain them.

(2) Public security management.

I believe we all know how the security of the community is related to the management of the property management company. Property management companies should do a good job in the personal safety and property safety of owners in residential areas, as well as the safety management of buildings and their equipment and facilities, and at the same time formulate and implement a sound safety system.

(3) Traffic vehicle management.

In some large-scale residential areas, there will be some vehicle passages in the residential areas. The management of the main passages, parking spaces and facilities in the residential area where the house is located also belongs to the scope of property services. If you are a community owner, but you can't find a parking space, you can find a property to solve it. I believe many car owners want to use this article.

(4) Other life services.

In addition to the above services, some property management companies also provide some life services, such as sending children to nurseries, ordering milk, sending newspapers, sending medicines to hospitals, etc., but some owners are not clear about this and simply do not know that there are such regulations.

3. What is the responsibility of the property?

Property management refers to the activities that the owners manage or entrust the property service enterprises or other managers to manage the buildings, facilities, equipment, places and venues owned by the owners, and distinguish all buildings and buildings, places and facilities within the building division; The Property Law stipulates that the owner can manage the property by himself or entrust the property service enterprise or other managers to manage it.

Property management can be divided into narrow sense and broad sense; In a narrow sense, property management refers to the activities that owners entrust property service enterprises to maintain and repair buildings and their equipment, municipal public facilities, greening, sanitation, transportation, living order and environmental appearance according to the entrustment contract; Property management in a broad sense should include the process of joint management by owners and the management process entrusted by property service enterprises or other managers.

The above is the relevant legal knowledge about the unheated property for everyone, no matter who you are looking for. To sum up, if the heating is not hot, you should generally complain to the local municipal administrative department or the heating administrative department.