How to deal with the water and electricity charges owed by the property to residents?

If the property company does not properly handle the arrears of water and electricity charges by residents, it may lead to the following problems:

1. Tenant dissatisfaction: If the property management company fails to take appropriate measures to deal with tenants who are in arrears with rent, it may lead to tenant dissatisfaction, thus affecting the reputation and customer relationship of the property management company.

2. Failure to recover the expenses in time: If the property management company fails to take appropriate measures to deal with the tenants who are in arrears, it may lead to the failure to recover the expenses in time, thus affecting the capital flow and economic benefits of the property management company.

3. Damage to the image of the property management company: If the property management company fails to take appropriate measures to deal with tenants who are in arrears with rent, it may damage the image of the property management company, thus affecting its business development and competitiveness.

What does the property fee include:

1, greening management fee, greening management fee also refers to the maintenance cost of greening inside the community, including greening water fee, tool fee, labor insurance supplies fee, weed cleaning fee, etc.

2, security fees, security fees are generally charged for closed communities, including security equipment fees, personal insurance premiums for security personnel, security rooms, etc. ;

3, cleaning fees, generally including garbage freight, cleaning tools, septic tank cleaning fees, health and epidemic prevention and antivirus fees;

4. Depreciation rate of fixed assets of property management enterprises. The fixed assets of property management include communication equipment, vehicles, maintenance equipment, etc. , the average depreciation period is generally 5 years;

6. Daily operation, maintenance and repair costs of public facilities and equipment, and property costs also include maintenance and repair costs of electrical, gas and fire-fighting equipment, as well as public lighting costs and replacement reserve for wearing parts;

7. Employees' salaries and welfare expenses.

To sum up, the relevant laws of our country clearly stipulate that the property is managed by the property management office, so when we can't coordinate with the property, we can go to the property management office for relief.

Legal basis:

Notice of the General Office of the State Council on Printing and Distributing the Provisions on Internal Structure and Staffing of the Ministry of Housing and Urban-Rural Development (V)

Undertake the responsibility of regulating the order of the real estate market and supervising and managing the real estate market. Work with or cooperate with relevant departments to formulate real estate market supervision policies and supervise their implementation, guide the paid transfer and development and utilization of urban land use rights, put forward industry development plans and industrial policies for the real estate industry, formulate rules and regulations on real estate development, housing ownership management, housing leasing, housing area management, real estate appraisal and brokerage management, property management, housing expropriation and demolition, and supervise their implementation.