Job Recruitment Website - Property management company - The light in the corridor is broken. Should it be replaced by the property?

The light in the corridor is broken. Should it be replaced by the property?

The corridor lights are broken, depending on the service level and grade of the property. First-class to third-class property services will be replaced!

What are the standards for the first, second, third and fourth grades of property? In view of this problem, I'll take you to find out and see if your community has reached the property star standard.

1. The standard of first-class property is that the property has its own security personnel, who will receive the owners at the designated place every day and patrol the community. In addition, the property will accept the owner's repair report 24 hours a day, and generally complete the warranty task of the merchant on the same day. For some complaints from the owners, the property should also be handled in time, and there will be some communication with residents and owners' representatives every year. It can be said that this property standard is very humanized, and it is also the property standard that everyone yearns for.

2. Secondary property standards: generally, an independent management office is established. In normal work, the property can receive business in time and solve some problems in the owner's life; Moreover, the property should be repaired by the owner within 7 days, and these repairs should be handled in about 2 days. Of course, the property also needs to deal with the complaints of the owners in time; The charges for second-hand properties are generally lower than those for first-hand properties.

3. The standard of the third-class property is that the property management office to be established can receive the owners in time and provide some related services every day. In addition, the owner needs to handle and complete the maintenance in time, and the property needs to communicate and handle the owner's complaints in time, and provide more than three paid services and more than two convenience services. Although the service is poor, it is still a good property service standard.

4. The standard of the fourth-class property is: setting up a management office, which can receive owners and register some problems in their daily life, have certain maintenance ability for owners to apply for maintenance, provide more than three paid convenience services, and carry out certain maintenance and maintenance of public facilities in the community. The standard of this kind of property is relatively low, but the fees are also relatively low.

In fact, there is no uniform provision for property service standards in China. Most of the property service standards we are talking about are formulated by provinces and cities!

Now, most residential areas employ property management. Residential properties are usually divided into different grades, such as 1234, and the service standards and charging standards of different grades are different. Therefore, how much property fees we pay will also determine what kind of property services we can enjoy, but in the final analysis, the property still serves the owners of the community. If we are not satisfied with the property service of the community, we can also make corresponding complaints. Or the property is extremely out of service, then we also have the right to refuse to pay the property management fee. At this time, it is necessary to spontaneously set up a community owners' Committee for autonomy, so as not to be afraid of the phenomenon of non-service after property charges. I don't know what kind of property service standard your community is. Welcome everyone to discuss together.