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Which department owns the residential property, and how to complain?
There are problems in property management in many places. After repeated unsuccessful communication with the property, many people will choose to complain about the property. Which department should they go to? Complaints need to be submitted to the property management office of the local real estate administration, which is the competent department of the property industry. When making a complaint, it should be submitted in writing as far as possible, and the evidence should be as complete as possible.
What is the most effective telephone number to complain about residential property? First of all, it should be clear that the legitimate rights and interests of the owners have been damaged, and there has been a dispute with the property service enterprises. The solution can be targeted complaints. The telephone number of the local consumer association (complaint telephone number: 123 15), and the telephone number for reporting and complaining about price violations is 12358.
What materials should I prepare to complain about property fees?
1, which proves that the property has charged or intends to charge (such as payment receipt and notice);
2. Proof of relevant fees that should not be charged (such as telecom companies and gas companies)
3. First complain to the Property Management Group of the Housing Authority. If it fails, it is the media or the court.
Legal basis:
civil law
Article 944. The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services. If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration. The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.
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