What documents do residential property personnel need to hold?

Residential property management personnel generally need to hold relevant certificates and work permits, or they can only take up their posts after a certain period of training, study and assessment. Engaged in property services, need to apply for property qualification certificate; The property management department must have a property manager certificate, and the property fire department must have a fire certificate.

Scope of residential property management

1, house maintenance management, which is the main aspect of real estate management. Maintenance and management of the house and its equipment, ensure that the house and its equipment are applicable under normal circumstances, and will not be damaged due to unreasonable facilities and improper use, and keep the house and its equipment in good condition. Through the repair of houses, equipment and facilities, the service life of houses, equipment and facilities will be extended and natural elimination will be reduced.

2. Greening management. Formulate and implement the regulations on greening management in residential areas to provide a warm and elegant living environment for property owners and users.

3. Health management. Provide high-quality sanitary environment areas for owners and users, and meet the housing needs of owners and users.

4. Public security management. Including the safety management of buildings and their equipment and facilities, the personal safety and property safety management of property owners and users, the formulation and implementation of safety measures such as fire prevention and theft prevention.

5. Vehicle traffic management. Management of main passages, parking spaces and facilities in residential areas.

6. Management of public municipal facilities. Entrusted to manage municipal facilities such as water supply, power supply, gas supply, heating, posts and telecommunications. , including collecting and paying related fees.

7. Management of illegal buildings. Cooperate with the competent department of illegal construction to report, supervise and manage illegal construction.

8. Various life services. Carry out routine services such as public corridors, roads outside buildings, public toilets, and garbage removal; Open up night parking lots, farmers' markets, tourism services, flower and seedling sales and other business services. Provide convenience for owners and users, increase income and make up for the shortage of management funds.

Responsibilities of property management

1. Abide by the rules and regulations of the property center, perform post responsibilities, take the initiative to take the work seriously, and have a warm and thoughtful service attitude. Do a good job of unity among comrades, take the overall situation into account, and complete various maintenance tasks on time.

2. Distribution and registration of daily work task list and coordination with maintenance personnel.

3, sporadic maintenance materials procurement, warehousing, recipients strictly follow the relevant system of the center, the good quantity and quality, open source and reduce expenditure, put an end to waste.

4. Cooperate with the department manager to regularly check and maintain the normal operation of the water supply system, and establish the management system and records of normal water use, water supply and drainage.

5. Establish a patrol system for high-voltage distribution room, patrol twice a day, check once a month, and maintain once every six months, and make records.

6, seriously hold relevant certificates, abide by the operating procedures, ensure that someone is on duty 24 hours a day, find problems and solve them in time to ensure the normal operation of water and electricity.

7. Maintenance points and workshops should be clean, and tools and articles should be neatly stacked. Safe production and civilized maintenance.

8. Take the initiative to go to the door for consultation, listen to the opinions of the owner, count the daily timely rate and satisfaction rate, report the problem to the department manager in time and solve it properly.

In contemporary society, there needs to be a property service company to manage it inside the community, otherwise it may be chaotic inside the community. Property service companies provide a wide range of services, including not only public security management, but also health management.