Measures for the implementation of residential property service charge management in Yantai City

According to the relevant laws and regulations and the Measures for the Administration of Residential Property Service Charges in Shandong Province, the Measures for the Administration of Residential Property Service Charges in Yantai City (hereinafter referred to as the "Implementation Measures") formulated and issued by Yantai Municipal Price Bureau and Municipal Housing and Construction Bureau has been implemented since 20151kloc-0/.

Measures for the implementation of residential property service charge management in Yantai City

First, why do you want to introduce the "Implementation Measures"

A: The management of property service charges is related to the vital interests of thousands of households, involving all aspects of urban development, management and community governance, and related to the overall situation of reform, development and stability and people's livelihood.

In recent years, there have been many new situations and problems in our city's property service charges. The main reason is that the management measures and related policies for property service charges have been implemented for many years, and the contradiction between urban construction management and the needs of owners and property service enterprises has become increasingly prominent, and disputes over property service charges and price reporting have continued to increase. In the number of price complaints reported in the past three years, the problem involving property service charges has always ranked first, which has become a hot and difficult "stubborn disease" that has not been cured for a long time.

The "Implementation Measures" is based on the "Measures for the Administration of Residential Property Service Charges in Shandong Province", combined with the reality of our city, conforms to the times, and makes scientific and reasonable norms according to law, which really solves the problems of "blank", rationality and operability in the current management of property service charges.

Two. What are the new features of the Implementation Measures?

A: Compared with the current management method of property service charges, the implementation method is more contemporary, normative and operable. The "Implementation Measures" is divided into 29 articles, all of which follow the "Measures for the Administration of Residential Property Service Charges in Shandong Province", but only the contents stipulated in principle, combined with the actual situation of our city, have made operational detailed provisions, such as the "principle of fee reduction and exemption for vacant houses", which stipulates the quantitative reduction and exemption ratio.

The "Implementation Measures" adhere to the principle of combining marketization of price reform with liberalization, and return the prices that can be formed by the market to the market and give them to the owners for autonomy. According to the regulations, the non-ordinary houses and ordinary houses elected by the owners' meeting after the establishment of the owners' committee, the property service charges and parking service charges shall be subject to market adjustment prices, which shall be determined by the owners' meeting or all owners through consultation with the property service enterprises.

The Implementation Measures adhere to the problem orientation, and make clear and operable provisions on the hot and difficult issues existing in the management of property service charges in recent years, such as the reduction and exemption of property service charges, management involved in decoration, elevator use fees, parking fees, etc. So as to provide a reliable basis for solving these hot and difficult problems.

Third, policy interpretation.

(1) What are the pricing forms of property service charges? What are the charges for implementing government-guided prices? Who decides each pricing form?

A: Article 7 of the Implementation Measures stipulates that "the fees for residential property services shall be subject to government-guided prices and market-regulated prices respectively according to the types, characteristics and stages of residential property services".

There are three kinds of fees for the implementation of government-guided prices: "pre-property service fee for ordinary houses, pre-property parking service fee and parking space rental fee". The price administrative department of the municipal government shall, jointly with the property administrative department at the same level, formulate the preliminary property service charges, preliminary property parking service charges and parking space rental charges for urban ordinary houses, and announce them to the public after being approved by the municipal government; The price departments of the district governments shall organize the implementation in conjunction with the property departments at the same level. The price departments of the county and municipal governments shall, jointly with the property departments at the same level, formulate the charging standards within their respective administrative areas with reference to the charging standards formulated by this Municipality, and organize their implementation after being reported to the local government for approval, and announce them to the public.

Ordinary residential quarters refer to residential quarters with plot ratio above 1.0, and the specific charging standards for pre-property services are agreed by the development and construction unit and the pre-property service enterprises in the Agreed Charging Standards. The specific charging standard for the pre-parking service fee of ordinary residential property shall be agreed by the parking space user and the property service enterprise in the "stipulated charging standard"; The specific charging standard of parking space rental fee for ordinary residential buildings is agreed by the lessee and the development and construction unit in the stipulated charging standard.

Market regulated prices include non-ordinary residential property service fees, parking space rental fees, parking space service fees and ordinary residential property service fees and parking space service fees after the establishment of the owners' committee. Non-ordinary residential property service fees and parking space rental fees are determined by the development enterprise and the owner or property user through consultation according to the service cost and market conditions. The parking service fee shall be determined through consultation between the realty service enterprise and the owner or property user according to the service cost and market conditions.

(2) How is the government-guided price of property service charges formulated? When will it be released?

A: According to Article 8 of the Implementation Measures, "The property service charges for ordinary houses in the early stage shall be priced at different levels according to factors such as property service level, service quality and service cost."

The grade standard of property service in our city is formulated by the Municipal Housing and Urban-Rural Development Bureau in conjunction with the Municipal Price Bureau according to the grade standard of property service in Shandong Province and the actual situation in Yantai. According to the quality of property service personnel, the quality of property service and the hardware situation of service community facilities, the property service level standard is divided into five levels: 1, 2, 3, 4 and 5. The higher the property level, the higher the service standard and the higher the charging standard.

Government-guided prices for ordinary residential property services in urban areas shall be reasonably formulated by the municipal price department in conjunction with the municipal housing and urban-rural construction department according to factors such as property service grade standards and property service costs, with reference to the price levels of other cities in the province. Other counties (cities) government-guided prices of property service charges shall be formulated by the local government price department in conjunction with the property department at the same level according to the local actual situation, and shall be implemented after being reported to the local government for approval.

"Yantai Property Service Grade Standard" and the government-guided price of urban property service charges (including parking space rental fees and parking service fees) will be announced and implemented in the near future.

(3) Whether parking on roads or other venues in the community can be charged, and what are the specific provisions?

Answer: Article 15 of the Implementation Measures stipulates, "If a car is parked on a road or other site owned by the owner in the property management area, the parking space shall be designated in accordance with the relevant regulations on the premise of ensuring fire safety, driving safety and the rights and interests of the owner. Parking users who park their vehicles in designated parking spaces shall pay parking fees. The delineation of parking spaces and the charging standards shall be determined by the owners' meeting in consideration of public safety, parking space rental fees and other factors. Before the establishment of the owners' meeting, with the consent of more than half of the owners, under the premise of ensuring public safety and owners' rights and interests, parking spaces can be designated to park cars in accordance with relevant regulations; The charging standard of parking space use fee can be implemented with reference to the prescribed parking space rental fee standard. "

The income from parking fees belongs to all owners and is mainly used to supplement the special maintenance funds of the property within the property management area. The specific management method of parking fee shall be decided by the owners' meeting or more than half of the owners.

Parking lot cleaning, order maintenance, the purchase of public liability insurance and other property management services, in accordance with the provisions of the property service contract, according to the actual expenditure in the parking fee charged; Before the establishment of the owners' congress, the proportion or amount of expenditure shall be approved by the price department of the municipal government in conjunction with the property department at the same level.

(The above answers were published on 2015-11-02. Please refer to the actual purchase policy. )

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