How to write the monthly summary of property customer service

The summary of the property customer service month is as follows: 1. The amount of tasks completed this month is 1. Since the beginning of a month, we have received a total of complaints from the owners 1 1, and now we have answered 3 complaints and handled 8 complaints, which have won unanimous praise from the owners, especially the standardized management measures of residential parking lots, which have been recognized and supported by the owners. 2. Make a thorough investigation of vehicles in the community in time, register them in detail, and implement access control management; Cooperate with the owner to sign the parking agreement *** 152 copies, all of which have been filed. 3. Cooperate with security personnel and cleaning personnel to complete the layout of the venue of the owners' meeting. 4. I use my spare time to coordinate and organize fire safety learning and fire emergency plan drills; At the same time, guide cleaning to clean up the sundries of pipeline wells on all floors of the owner in time to eliminate potential safety hazards. 5. Do a good job in the inventory, registration, distribution and publicity of all kinds of publicity materials issued by the property management company in time. 6. Change the number plate of each building area in time. 7. In order to prevent accidents in rainy season, I organized a cleaning class in time to clean up the platform sundries on each floor, and hung a protective net on the sewer to prevent blockage. Work plan for next month 1. Coordinate and solve the problem of garbage can placement and transportation in each building. 2. Arrange special personnel to customize the security clothes and cleaning clothes, and make good preparations for security and cleaning when dressing; 3. Coordinate and solve the problems existing in medical insurance for some employees; 4. Pay special attention to the implementation of the owner's suggestions; 5. Complete other tasks assigned by the company and the owners' committee.