Can the elevator owner claim compensation?

For residential elevators, Article 38 of the Special Equipment Safety Law stipulates that "special equipment belongs to * * *, and the owner of * * may entrust a property service unit or other managers to manage the special equipment, and the trustee shall fulfill the obligations of the user of special equipment as stipulated in this Law and bear corresponding responsibilities. * * * If no one entrusts it, the * * * person or the actual manager shall perform the management obligations and bear the corresponding responsibilities. "

The property right of residential elevators belongs to the majority of owners. When the elevator breaks down, if the elevator is not managed by the property company, the owners' committee or the actual manager should be required to contact the maintenance unit to repair the elevator in time.

If a property management company has been entrusted, it shall urge the property management company to actively deal with it. Involving elevator emergency maintenance, renovation, transformation, property services companies, owners' committees or related owners can put forward emergency treatment plans and report to the housing construction department for special housing maintenance funds.

If the property company refuses to take measures such as maintenance for the faulty elevator, it can complain to the property management department. Users can call 96333 or the complaint hotline of quality supervision department 12365 to make a complaint if they find that the elevator has potential safety hazards.

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It is the first in China to implement elevator liability insurance jointly insured by elevator users, maintenance units and inspection institutions in proportion to achieve "wide coverage, low investment and high security". It is the first insurance method to compensate people trapped in elevators for 2 hours in addition to normal accidents.

Build a service platform for elevator emergency disposal in the whole province. 96333 or 1 19 elevator emergency handling service platform has been built in all the provinces 13 cities, and 382,000 elevators have entered the platform. The platform also realizes the big data analysis function of elevator safety, which can give early warning to elevator safety risks.

China Jiangsu Net-You can claim for being trapped in an elevator for two hours.