Excuse me, is this behavior of the property and neighborhood Committee correct? If not, which department should our car owners complain to?

1. Article 2 of China's Property Management Regulations stipulates: "Property management as mentioned in these Regulations refers to the activities of owners and property service enterprises to repair, maintain and manage houses, supporting facilities, equipment and related sites by hiring property service enterprises, and to maintain environmental sanitation and related order in the property management area."

Second, Article 36 of China's Property Management Regulations stipulates: "Property service enterprises shall provide corresponding services in accordance with the provisions of the property service contract."

3. Article 2 of the Organic Law of Urban Residents' Committees in People's Republic of China (PRC) stipulates that "the residents' committees are grass-roots mass autonomous organizations for residents' self-management, self-education and self-service."

Article 3 of the Organic Law of People's Republic of China (PRC) Urban Residents' Committee also stipulates the tasks of residents' committees; "(a) to publicize the Constitution, laws, regulations and national policies, safeguard the legitimate rights and interests of residents, educate residents to perform their obligations according to law, take good care of public property, and carry out various forms of socialist spiritual civilization construction activities; (two) to handle the public affairs and public welfare undertakings of the residents in this residential area; (3) Mediation of civil disputes; (4) Assisting in maintaining public order; (five) to assist the people's government or its agencies to do a good job in public health, family planning, special care and relief, youth education and other work related to the interests of residents; (6) to reflect the opinions, demands and suggestions of residents to the people's government or its dispatched offices. "

4. According to the above regulations, 1. Because the property service enterprises in your community have not maintained the environmental sanitation of the property management area, your community is dirty to death and the green space is very miscellaneous. Explain that your residential property service enterprises have not fulfilled the stipulations of the property service contract and provided corresponding services. 2. Neighborhood committees also come to your community to enforce the law and shovel the flowers and plants in the green space. Article 20 of China's "Property Management Regulations" stipulates that' the work of the residents' committee is to guide and supervise the owners' committee and make suggestions to the owners' assembly and community members. "。 According to laws and regulations, neighborhood committees have neither property management power nor law enforcement power. The work of the neighborhood committee is only to guide and supervise the owners' assembly and owners' committee of the community, and to be responsible for the daily affairs management of the community, people-oriented.

Five, the solution is as follows

1. Article 5 of China's Property Management Regulations stipulates that "the real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas."

Article 11 of China's "Property Management Regulations" stipulates that "the following matters shall be decided by the owners: (1) (2) (3) (5) (6) The clause is omitted) (4) The selection of property service enterprises; (seven) other major issues related to * * * and * * * "management rights.

The Ministry of Housing and Urban-Rural Development of the People's Republic of China stipulates in Article 35 the Working Guidelines of Owners' Congress and Owners' Committee. "The owners' committee shall perform the following duties: (1) to implement the decisions and resolutions of the owners' congress; (two) to convene the owners' meeting and report on the implementation of property management; (3) Omitting clauses; (four) timely understand the opinions and suggestions of the owners and property users, and supervise and assist the property service enterprises to perform the property service contract; (five) the implementation of supervision and management regulations; (VI) (VII) Omitting the clause (VIII) Mediation of disputes arising from the use, maintenance and management of property between owners; (9) Other duties entrusted by the owners' meeting. "

According to the above-mentioned laws and regulations, firstly, you can go to the owners' committee, hoping that the owners' committee will perform its duty of supervising the property service enterprises to perform the property service contract, and ask the owners' committee to mediate the disputes between your owners due to the use, maintenance and management of the property.

Second, if the realty service enterprise still fails to provide corresponding services according to the realty service contract after the coordination of the owners' committee, you can go to the government real estate administrative department of your community and ask them to solve it.

Third, if the services of the property service enterprises in your residential area still cause your dissatisfaction after being solved by the real estate administrative department, you can dismiss the property service enterprises and hire new ones by convening the owners' meeting of the residential area.

Fourth, you can also report to the neighborhood offices and township people's governments that your community belongs to the neighborhood committees that are coordinating to solve the problems in community construction, and ask the neighborhood offices and township people's governments to coordinate the contradictions between you and the neighborhood committees.

Fifth, you can also call the local media and ask for their help.

Sixth, if none of the above ways can be solved, you can bring a lawsuit directly to the people's court.