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Commitment letter of property management service
Property management service commitment Article 1 In order to make the whole xx project have a good living environment and ensure the structural safety, normal use and neat appearance of the house, I would like to make the following commitments:
1. I am the owner of the apartment of xx project. I have received the Decoration Management Service Agreement, House Use Manual, Owner's Temporary Management Statute, Owner's Manual and other documents provided by your property service center at the time of delivery or before renovation. I hereby declare that I have read the above documents carefully and promise to abide by all the provisions of the above documents.
2. Because of the need of decoration and decoration of the house where I live, I need to close the balcony or transform other parts, and I hereby promise as follows:
1. I have been informed of your center's suggestions on matters that may be affected by balcony closure in the shopping industry, including but not limited to safety factors such as non-uniform fa? ade of the community, falling objects from high altitude, and the impact on property rights;
2. We promise to carry out the construction in a unified and standardized closed way, without changing the material, color and shape. The specific closed way shall be subject to the logo in the attached drawings;
3. Promise that the original configuration objects, including sewer pipes, protective railings and gas pipelines, will not be affected or changed during the closed construction.
4. Promise to choose a professional balcony packaging company for construction, otherwise all safety responsibilities caused by installation will be borne by itself; It also promises that if other companies are selected for construction, the packaging company will accept the unified management of your company, including but not limited to the inspection of business license, construction qualification, material qualification certificate and construction performance. Otherwise, voluntarily assume all joint and several liabilities caused by it;
5. Promise that when the balcony is closed, if it involves the renovation of gas pipelines, it is necessary to choose a gas company for construction, otherwise the gas stoppage or personal injury caused by unauthorized renovation will be borne by itself;
6. Promise that after the balcony is closed, no additional overloaded items or decorations will be added, otherwise all responsibilities arising therefrom will be borne by yourself;
7. Promise that after the balcony is closed, you will not install any canopy, fence and other objects that hinder the unified specification, otherwise, your company has the right to dismantle or prohibit the above objects from entering the community, and all related demolition expenses or losses will be borne by your company;
8. Promise that when the balcony is closed, the installation position of the original reserved air conditioning hole and outdoor unit will not be changed;
9. Promise to waterproof the relevant parts when the balcony is closed, otherwise the leakage or the resulting property loss in the neighborhood will be borne by itself;
10. Promise not to add floors to balconies, balconies or indoors, or build awnings and houses illegally, and build or package them by yourself, and bear all consequences;
1 1. We promise to bear all economic and legal responsibilities for all personal injuries and property losses caused by wall modification, such as going to the Housing Authority to apply for safety approval of urban housing decoration structure, improper decoration (use) or illegal construction.
Commitment:
Year, month, year, two thousand xx
Property management service commitment Article 2 I. Appearance of the house
1, well maintained, without destroying the original appearance;
2. Exterior wall paint, ceramic tile and other decorative materials have no large-scale shedding and no stains.
Second, the equipment operation
According to the needs of the community work, unconditionally obey the arrangement of the owners' Committee (except in special circumstances), and ensure that the facilities and equipment are in good condition and normal operation.
Three, * * with part, * * with facilities and equipment maintenance and management
1 and unconditionally accept the owner's application for repair and maintenance within 24 hours, and the maintenance system is complete;
2. Regular inspection by professionals to keep all facilities normal and free from potential safety hazards;
3. Ensure the normal operation of water supply and power supply, eliminate preventable hidden dangers as much as possible, and prevent and reduce the shutdown of these facilities.
Fourth, environmental sanitation.
Always keep public areas free of garbage and sundries, so that all owners have a comfortable living environment.
Verb (abbreviation for verb) Green-skinned apple
1, green space without sundry, no occupation, no dead branches, no pests and diseases;
2. Prune the flowers and trees in time, reserve the green space and plant flowers according to the season, so that the community will always have a new atmosphere.
Six, vehicle parking
1. The owner's vehicle will be parked in the vehicle in an orderly manner, and there will be no random parking and dislocation of motor vehicles and non-motor vehicles;
2. Foreign personnel vehicles should be parked in the specified direction.
VII. Safety
1, 24-hour duty system;
2, security personnel wear a clearly marked work system, a standardized work system;
3. Strengthen public security prevention, focus on various parts of the community and public security corners, check and check the documents of suspicious personnel, and check their belongings when necessary to prevent public security incidents;
4. Strengthen public security work and assist the owners' committee to eliminate hidden dangers;
5. The security patrol will record the daily patrol situation and handling opinions in detail in the security patrol register.
Eight, fire protection
1, with a sound fire control management system, patrol, check and maintain fire control facilities regularly;
2, regular fire training, to ensure that relevant personnel to master the basic skills of fire control;
3, according to the situation, we will stop in time, and timely report to the owners' committee;
4, according to the fire bionic accident, completes the fire fighting plan, the responsibility to the people;
5. Fire prevention management procedure: alarm-confirmation-fire fighting-report-evacuation-warning.
Nine, special services
We will provide all kinds of paid services and free services according to the owner's requirements.
Property Management Service Commitment 3 Dear xx Plaza Owner:
Hello!
In the spirit of being highly responsible to the owners of the residential area, our company pays attention to improving the overall living environment quality of the residential area, strengthening property management, protecting the overall environment and long-term good use function of the residential area, which is conducive to the ecological environment, humanistic environment and intelligent construction of the residential area, advocating the "home concept of harmony between man and nature", and finally realizing the satisfaction of the owners through our effective management mode, continuous improvement of service process and compliance with laws and regulations. The specific work is as follows:
1. The property management company has professional managers who are responsible for all daily management affairs and complaint handling in the community, and the customer center implements 24-hour public telephone service (by landline). Complaint handling rate 100%.
2. Hygiene and cleanliness: If our company takes over this area, we will first rectify the comprehensive environment that the owners are most eager to improve and clean up the garbage dump outside the west wall of the community. Daily cleaning will be responsible for the sanitation and cleaning of public areas, corridors and public facilities in the community according to the company's cleaning operation standards, keeping them free of stains, garbage and sundries, and keeping all public facilities clean. Regular cleaning and disinfection of domestic garbage bins; Remove domestic garbage in time to keep the community environment clean and hygienic.
3. Public order: In order to maintain the public order of the community, the order maintainer is on duty 24 hours a day. The company invested funds to install an electronic patrol system for the community to ensure that the night patrol is in place in time. Patrol personnel are equipped with walkie-talkies to keep in touch with other team members at any time and assist the public security department in safety management.
4. Daily maintenance of public facilities: carry out daily maintenance of public facilities, provide free daily maintenance for the owner's room (materials provided by the owner), and solve the troubles caused by the owner's minor life problems (specifically according to the company's engineering maintenance service commitment system).
5. Greening management: Greening is an important part of the community. For the greening of the community, we should maintain trees and flowers, trim flowers and trees, spray drugs in time, prevent and control pests and diseases, and maintain the green landscape. Replace and replant some lawns with poor varieties and dead trees.
6. Elevator operation and maintenance: Elevator is an important part of high-rise buildings. For the operation and maintenance of elevators, our company chooses an elevator company with the third-class qualification or above to maintain the elevators in this area and provide 24-hour service. Ensure the normal and safe operation and long-term good use function of the elevator.
7. Assistance: Our company will fully assist the industry committee to solve a series of problems that need to be solved urgently in this respect, and coordinate with relevant units. During this period, our company will provide vehicles and workplaces.
8, according to the requirements of the "property management regulations" combined with the actual situation of this community, cooperate with the industry committee * * * to develop a mature, perfect and feasible property management plan. After signing the contract, our company will invest (or advance) a certain amount of money to restore intelligent facilities to increase or improve the facilities in this area, improve the public security management of the community as soon as possible or realize the closed management of the community, so that the owners in this area feel comfortable, at ease and at ease. Through our service and management, the area will be managed as an excellent community standard, and then gradually upgraded.
9. The charging standard in this area is quoted according to the construction area (tentative).
① Residential property service fee: 0.40 yuan/m2/month;
② Elevator fee: 0.40 yuan/m2/month;
③ Secondary water supply fee: 0. 10 yuan /m2/ month;
④ Business users: 0.90 yuan/square meter/month.
After the takeover, the property service charges shall be reported to the Price Bureau for approval according to the actual situation of the community and implemented according to the charging documents. The final charge price is lower than the price approved by the price bureau. Service first and then charge, and car owners can voluntarily pay in advance.
We sincerely ask all owners to supervise, help and guide our service work, so that we can work together to create our beautiful home.
Xx property management co., ltd
Xx year xx month xx day
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