How to complain about real estate problems

Legal analysis: If the owner can't solve the problem of "real estate rights protection" through third-party consultation and mediation, then he can protect his rights through administrative channels (complaining about rights protection). For developers, owners can report complaints to the local housing authority, consumer rights protection association and quality supervision department; For a property company, the owner can complain to the real estate administrative department of the local people's government at or above the county level where the property is located, or complain to the property head office (if there is a head office), or change the property company according to the Property Management Regulations promulgated by the State Council.

Legal basis: People's Republic of China (PRC) City Real Estate Management Law.

Article 70 If a real estate development enterprise has no legal or regulatory basis for charging fees, the higher authorities shall order it to refund the money collected; If the circumstances are serious, the person directly responsible shall be given administrative sanctions by his superior organ or unit.

Article 71 If the staff of real estate management departments and land management departments neglect their duties and abuse their powers, which constitutes a crime, they shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given administrative sanctions.

The staff of the real estate management department and the land management department take advantage of their positions to ask for other people's property, or illegally accept other people's property to seek benefits for others, which constitutes a crime, and shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given administrative sanctions.