Guigang property recruitment security guard

The People's Post broadens the road for the people's essay sweat, and its marketing is successful.

Author: municipal delivery department? Peng an

My name is Peng An, and I am an ordinary canvasser in the delivery department of Guigang City. As an ordinary postal worker, since he is in the post of postal canvassing, he should go all out to publicize canvassing, exchange service for user satisfaction, do everything possible to engage in marketing and win the trust of users with sincerity.

August 20 14, I applied to Guigang Express Logistics Branch and became a glorious courier. With the help of leaders and colleagues and my personal efforts, I have accumulated good experience and methods in development and collection, actively pondered good marketing methods and ideas, and gradually explored a set of working methods. In the past five years, I have completed the collection performance year after year, exceeding the collection tasks assigned by the company year after year, with more and more achievements, and have been selected as "star canvasser" and "advanced individual" for many times. Not long ago, I also won the title of Best Delivery (Call for Papers) in the 20 18 Best Delivery Service Quality Labor Competition of China Post Group Corporation. At present, the performance of all kinds of mail collection in the section I am responsible for has entered a virtuous circle, my income has increased steadily, and users have reason to complain and maintain a good record of five years and zero.

Looking back on my work in the past five years, with the correct guidance and help of my superiors and colleagues, I have strengthened my internal quality, cultivated my external image, expanded my business with all my strength, sincerely served users, and created good economic and social benefits. I have had tears and joy, but one thing remains unchanged, that is, I always believe that the postman is an ordinary and great profession!

Postal service is a building, and I am a brick of it. Although small, it is not inferior.

Then, as a grass-roots postal worker, how to realize the common development of enterprises and individuals? How to make contributions in ordinary posts? At work, I always serve every user enthusiastically, sincerely and sincerely, and have accumulated effective methods in the service process. To sum up, I have the following points:

1, take the initiative to attack, and thousands of households "sweep" the income.

I am responsible for the delivery of this section, mainly in the municipal administrative office area. As we all know, the express delivery business in the administrative office area is characterized by large demand, but also great competition, which is a "battleground" for all express delivery companies. It can be said that these sections have been "swept" by express delivery companies over and over again. It will be difficult to cope with the fierce market competition if unconventional measures are not implemented as soon as possible.

In the face of all kinds of unfavorable factors, I go all out and never flinch. In order to keep growing in the fierce competition, I fully developed the spirit of "Desperate for Saburo" in the recruitment work. As long as there is one percent hope, I will try my best to fight for it. I made a comprehensive analysis of the user distribution of the section. After finding out the market, I made up my mind to turn unfavorable factors into favorable conditions, make full use of the collection policy given by the company, influence and infect users with high-quality services, and make new users become loyal users, old users become hardcore users of postal services, and never let users leave any regrets. I have successfully activated a group of "sleeping" old users and developed a group of new customers by means of proactive door-to-door public relations, establishment of customer files and regular return visits.

In order to gain a firm foothold in the fierce competition, I failed once, and I struggled ten times with perseverance, persevering, and "mopping up" users again and again on the road, striving to leave no blank points. The road environment of some sections is not very good, and there will be many sections of waterlogged sections in rainy days, but I can't and won't give up in order to complete the task. Every time I come here to deliver mail on rainy days, I take off my shoes and wade, dry the water and distribute it door to door. Excellent service has won the full trust of users. Through my efforts, I have developed a number of standard customers, which is a small reward for me!

2. Persevere and "condense" the truth a little bit.

There must be a way for marketing and a good way for collection. Building relationships, solving key problems, and then maintaining them with high-quality services is another trick in my current job. A unit is usually not allowed to send mail to the office building. Once, I needed to send an oversized email to my company, which contained important equipment. At first, the security guard refused to let me in and suggested that I find a place to store it. I didn't give up, but explained the situation to the security guard sincerely and explained the importance of email. After the security check, it was finally released. When I delivered this oversized package to the recipient's warehouse, the user asked me in surprise, "How did you do it?" I smiled back: "Our job is to provide door-to-door and table-to-table services. I understand that you are usually busy at work, so just send it in, so as not to run to the door to get it. " When I left, I confidently added: "This is how women are made. Please call me when you send an email. I can afford any heavy equipment. " Make users laugh. After many door-to-door deliveries, users also recognized our service, and then the department asked me to send and receive emails. Language is the link of human emotional communication. If I don't explain sincerely, the security guard may not let me into the office building. If I love comfort and leave my bag outside the door for customers to pick up, customers will not trust me so much.

In my daily work, I treat users like my own relatives, and truly exchange my heart for my true feelings. Long-term delivery has made me deeply realize the importance of "saying one more word" in dealing with users. Once I sent a package to a brand clothing store in Dream Island. After the polite delivery, I took the initiative to hand in my business card and introduced the advantages of our postal EMS, such as timeliness, security, access scope, preferential tariffs, and the ability to issue VAT invoices. The client immediately indicated that she would send two documents to Guangzhou, and I offered to send her two samples for free. After the email was sent, I actively followed the email, and the email reached the recipient the next morning. I timely feedback the mail receipt information to the user, and the customer approved my service. Since then, customers have chosen the safe and affordable postal EMS recommended by me for daily delivery of bills and documents and distribution of goods. Customers have delivered more goods, so I'll help them pack the mail and provide some consumables for free, such as plastic bags and sealing tape. After many times of cooperation, clothing brand stores are very satisfied with our service and think that China Post is fast, safe and trustworthy.

3. Pay attention to details and do everything possible to "sell" the series.

For small and medium-sized scattered customers, when delivering some document emails, I will ask one more question: "Sir (Madam), do you need to send it back?" If you send it, you can call me and we'll pick it up at home. How convenient. "In the long run, perseverance will bring more and more business. Of course, I not only do a good job in marketing, but also do a good job in tracking email information. From mailing to successful delivery, I actively followed up and gave feedback to the sender in time, so I won unanimous praise from users.

I often exchange work experience with my colleagues and gradually explore some working methods. I think the rapid improvement of my collection results also benefits from the following two points:

1, adhere to "users are relatives" and serve users wholeheartedly. I know that tax collectors are not only the vanguard of business development, but also the carrier of the last mile. Only when we provide good services can our business develop better. My warm smile, warm service, insistence on the delivery road and touching the users like relatives have laid a good foundation for the development of my collection performance. Let me get a bumper harvest in the collection performance.

2. Adhere to street sweeping and casing marketing. I use all my spare time to go to communities, schools, units and so on to implement sales and marketing. Only by finding ways, methods, innovation and initiative can people expand their business, tap their potential and enhance their development space.

After five years of training, I became an experienced lobbyist. I think as a canvasser, I should demand myself by the standard of "national team" for express delivery, strictly abide by the canvassing norms, put the interests of customers first, provide customers with high-quality and convenient services as much as possible, start from the details and do every link well to make customers feel comfortable and at ease.