What are the requirements of the board room customer service assistant?

The customer service assistant of the case site board room shall meet the following conditions:

1. Be familiar with the service process in the lobby and model room of the reception center, provide corresponding drinks according to customers' needs, and master service-related knowledge and polite service skills.

2. Prepare all services in advance and do a good job in environmental sanitation within the scope of work.

3. Pay attention to the guest's dynamics during the business, frequently change the ashtray, clean the countertop, often add water for the guests, and actively consult the guests.

4, do a good job in the daily inventory of bar drinks, model room equipment and facilities and other materials, be sure to keep the quantity of materials and timely supply and management, without approval shall not be handled and lent.

5. Clean up the sundries within the service scope in time, keep the environment clean, and check whether there are any left-over items and kindling.

6. Pay attention to personal hygiene, the beauty of gfd and the cleanliness of the working environment. All kinds of items should be cleaned up in time and put in order.

7. Actively listen to and record customers' opinions and suggestions, and report them to the boss in time.

8. Seriously cooperate with the marketing activities organized by the sales department and carry out the tasks assigned by the management personnel.

9. Complete all tasks assigned by superiors, and accept the inspection and guidance of relevant personnel on customer service with an open mind.