Elevator owners demand an apology. What should the property company do?

First of all, it depends on what fault causes people to be trapped, whether the elevator maintenance is not in place, whether the passengers fail to comply with the elevator regulations or whether there is a sudden power outage and other non-human factors. If this is clear, it will be easier to divide responsibility.

When there is no division of responsibilities, the property company should press:

1, sorry;

2. Inform the owner to buy and maintain the elevator every year, and the maintenance unit will visit the elevator regularly to ensure the normal operation of the elevator;

3. In the future, the management of elevators and the supervision of elevator maintenance units will be strengthened. My property management company also attaches great importance to the elevator trapped incident, and has formulated the emergency plan and treatment process for the elevator trapped personnel to ensure that the owners can get rid of it in the first time.

After the division of responsibilities, according to the reasons, who should be responsible should bear it.