Which department should I find to solve the water leakage upstairs?

Find the property department to solve the problem of water leakage upstairs.

Because the property department is generally entrusted by the developer to contact the maintenance affairs, the property department (entrusted by the developer) should contact the construction unit for warranty. Has been deposited in the maintenance fund of the house, which belongs to the purchased public houses directly under the government, the owners shall apply to the owners' committee or neighborhood committee, and put forward the maintenance fund of public houses. The part of the house maintenance cost that exceeds the deposit of the maintenance fund shall be shared by the relevant owners according to the proportion of the house construction area.

If it is a commercial house, the developer should be responsible for the warranty of the owner's house during the warranty period. If the purchased unit is a self-managed public house, the owner shall apply to the owner's committee or neighborhood committee where the house is located, and the owner's committee or neighborhood committee shall put forward the details of the house maintenance budget, consult the owner's opinions and fill out the application form, and send it to the original selling unit.

Related measures

If there is water leakage upstairs, you can ask the house quality inspection department to identify the cause of the water leakage. If the house is not caused by human factors, and the house is still under warranty, the developer is responsible for maintenance. Usually, the waterproof warranty period of new houses is 5 years. If the developer is not responsible for maintenance or delay, the owner can complain to the local quality supervision department. If the developer's maintenance is not in place, the owner can find someone to repair it himself, and the cost will be borne by the developer.

If the reason is found out that the water leakage is caused by the upstairs neighbor, then the owner can negotiate with the upstairs neighbor and ask him to repair it and compensate the corresponding losses. If the neighbors upstairs don't cooperate with the maintenance, we can collect relevant information and bring a lawsuit to the court. According to the relevant regulations, the neighboring parties of real estate should correctly handle the neighboring relationship in terms of water interception, drainage and lighting. If it causes obstruction to an adjacent party, it shall remove the obstruction and compensate for the losses.