Job Recruitment Website - Property management company - Job contents and responsibilities of property clerks

Job contents and responsibilities of property clerks

The job contents and responsibilities of the property clerk are as follows:

1. Accept daily calls and visits from customers, and accept various service appointments.

2, accept customer consultation and complaint handling, timely guidance, and do a good job of tracking and return visit.

3. Drafting general documents, including keeping and preserving computer documents.

4. Receive and send departmental documents, faxes, letters, newspapers and magazines, answer telephone calls, upload and publish work.

5. Assist the company to organize community owners' activities.

6, complete all kinds of temporary tasks arranged by the department, customer complaint system.

7. Assist leaders and relevant departments to search, query, verify and register documents.

8. Explain and explain the relevant contents of the charging items to the owner, and track the implementation of various charges.

job requirement

1, college degree or above, 2 years working experience as a clerk or property management company is preferred.

2. Skilled in operating office software and excellent in excel.

3. Serious and responsible, meticulous, good logical thinking and communication and coordination skills.

4, good health, good team spirit, serious and responsible.

In different companies, a clerk does different jobs.

Usually clerks do some word processing, file sorting, copying files, answering phones and handling daily office affairs (receiving guests, cleaning, purchasing office supplies, etc.). ).