How to treat and deal with the relationship between property and owners

With the rapid development of urbanization, residential areas have become synonymous with new residential areas. In the community, the relationship between the property and the owner is sometimes tense and sometimes cordial. The relationship between property and owners affects the living experience of residents in the whole community. If we can handle the relationship between the property and the owners, I believe the daily life of the community will become more harmonious.

On the general legal level, the Property Management Regulations have confirmed that both parties are independent and equal civil subjects; On the economic level, the relationship between the property and the owner is an equal relationship between the two parties to the contract; On the level of labor relations, it is an equal relationship between service and service. We can't simply locate who is in charge and who is in charge. However, at the social level, the relationship between property and owners was originally in an equal position, and some owners adopted a refusal attitude, which added trouble to property management activities. Therefore, it is the premise of handling the relationship between property and owners to clarify the positioning and equal relationship status of both parties.

In the practice of property management, people generally treat the owners' committee as other organizations, but from the analysis of legal responsibility, it is impossible for the members of the owners' committee or the owners to bear the ultimate responsibility for the behavior of the owners' committee. Although there are differences in economic interests between property management enterprises and owners in property management activities, their goals are the same. The relationship between property and owners is unity of opposites, and seeking the common interests of both sides is the fundamental guarantee to handle the relationship well. People often ignore the concept of promoting partnership in property management activities, creating an atmosphere of partnership. People in society pay more attention to service and being served in the usual sense. The thinking of both sides is unilaterally limited to the general commodity exchange, following the original rules of the market economy, that is, to fight big with small ones, which will inevitably lead to conflicts in fundamental interests between the two sides. Because some owners have not yet formed the concept of establishing personal asset management, failed to appreciate the benefits of overall asset management, and there are great differences in economic consciousness of owners, some owners pay more attention to the acquisition of personal vested interests, ignoring long-term and public interests, which makes it difficult to promote the concept of partnership management. The relationship between the property and the owner will be improved.

With the same interests, we can achieve the same goal only if we are unprepared, trust each other and cooperate sincerely. Therefore, we should establish a mutual trust mechanism. Whether it is the owner of the property or the operator of the management service, the principle of achieving common interests is an eternal principle. Property management companies and owners should appear as partners, and think about and solve problems on the basis of fairness, honesty and mutual benefit. When dealing with the relationship between property and owners, we should adopt an inclusive, mutual understanding and friendly attitude in the spirit of seeking common ground while reserving differences. There will be room for relaxation in the relationship between the property and the owner.

The difference between legal persons and other organizations is mainly manifested in whether they can bear civil liability independently, and legal persons can bear civil liability independently and be strictly separated from members' responsibilities. For example, the responsibilities of the company and shareholders are independent of each other; Other organizations cannot bear civil liability independently. Although their responsibilities are separated from those of their members to a certain extent, members must bear the ultimate responsibility. For example, if the partnership is beyond the property scope of the partnership, the partners shall bear unlimited joint liability. As a property management enterprise, we should treat the interests of the owners correctly, put the interests of the owners first, and avoid short-term behavior of pursuing realistic interests. Make great efforts to improve service quality and management level, upgrade service grade and enhance brand effect. It is necessary to affirm and establish the concept of owner first in employees' thoughts, and treat and deal with the demands of owners seriously.

As an owner, in property management activities, we should not pretend to be a supervisor, look on coldly, find faults and criticize specifically. We should actively pursue the balance between property and owners. For the existing problems and differences of opinion, we should seek unity in understanding as partners and give great support and help to property management enterprises in action. Owners should correctly use the supervision mechanism and not simply and arbitrarily exercise the veto power. The supervision right of recognizing legitimate rights and interests is the fundamental guarantee of democratic autonomy. However, the exercise of this right of supervision must be based on certain legal taboos, in line with the provisions of the contract law, and in line with the provisions of specific contracts or agreements. This is not a personal act, let alone a supervisory act for supervision. Abuse of supervisory power and veto power will inevitably lead to mutual prevention and mutual distrust.

Therefore, dealing with the relationship between property and owners is a subject that community life must face. In today's background, the relationship between property and owners should be close. Dealing with the relationship between the property and the owner is the most important thing. Only by improving the relationship between the property and the owner can we ensure a harmonious life and achieve a win-win situation for the owner and the property.