What are the eight categories of real estate files?

Basic files, property users' files, decoration management files, maintenance operation files, vehicle reports, environmental sanitation and greening work records, information acceptance complaints and return visits records, employee employment and training records.

1. Basic archives: including basic information related to the building itself, such as building drawings, equipment and facilities attached to the building, etc.

2. Property user files: record the relevant information of individual users such as merchants and tenants, such as contract documents and contact information.

3. Decoration management files: renovation contract, acceptance report and other documents and records related to architectural decoration.

4. Maintenance operation file: contains records of maintenance work, such as maintenance application form, maintenance plan and implementation.

5. Vehicle report: inspection report involving public security patrol, inspection report of fire fighting equipment and vehicle registration.

6. Records of environmental sanitation and greening: including the daily operation process of environmental sanitation and cleaning, the planting situation of greening, the completion of cleaning and cleaning services and the results of regular routine inspection and monitoring.

7. Record of information complaints and return visits: record the settlement of complaints about related issues provided by residents to the property department and the survey results of residents' satisfaction with property return visits.

8. Employee employment and training records: record the recruitment, training and performance information of employees of the property management company.