Which department is the complaint community looking for?

If you complain about the problems existing in the community, you should contact the local property service enterprise or the community owners' committee to reflect and solve them.

First, contact the realty service enterprise.

First of all, you can try to contact the property service enterprise in your community. Property service enterprises are responsible for the daily management and maintenance of residential areas, and they usually have corresponding handling mechanisms and processes for problems in residential areas. You can reflect your problems to the property service enterprises and ask them to solve them as soon as possible.

Second, reflect to the community owners' committee.

If the realty service enterprise can't solve the problem, or you are not satisfied with the handling result of the realty service enterprise, you can reflect the problem to the community owners' committee. Owners' committee is an autonomous organization of community owners, representing the interests of owners, and can supervise the work of property service enterprises. You can put forward your demands to the owners' committee and ask them to help solve the problem.

Third, complain to the relevant departments.

If the above methods can't solve the problem, or you think the problem involves violation of laws and regulations, you can complain to the relevant government departments. The specific complaint department may vary from region to region. You can consult the local housing and urban-rural construction department, urban management department or consumer rights protection department. When making a complaint, it is necessary to provide a detailed description of the problem and relevant evidence so that relevant departments can investigate and handle it.

In the process of complaining, I suggest you keep calm and rational, and avoid emotional words and behaviors. At the same time, you can also consider consulting professional lawyers or legal institutions to get more specific legal advice and help.

To sum up:

Complaints about housing problems should first be reflected and resolved by contacting property service enterprises or residential owners' committees. If the problem is not properly solved, you can complain to the relevant government departments. In the process of complaining, we should remain calm and rational, and seek professional legal advice.

Legal basis:

property management regulations

Article 42 provides that:

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 39 provides that:

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.