Annual work summary of office back office 20 18

In a blink of an eye, 20 18 is fleeting. This year, through our unremitting efforts, our work has made some achievements, but there are also many shortcomings. The following is a summary of my work, Annual Work Summary of Office Back Office 20 18, for reference only. Welcome to read it.

Annual Work Summary of Office Back Office 20 18 (1) Looking back on the work of 20 18 years, with the support and help of leaders and colleagues, I strictly demanded myself and completed the work well according to the requirements of the company and the factory. Through this half-year study, my work attitude and work style have changed a lot. The work of the past year is summarized as follows:

I. Work completed

The office is a brand-new field of work for me. As a staff member of the comprehensive office, I clearly realize that the office is a comprehensive management organization, a hub that connects the preceding with the following, communicates the inside and outside, coordinates the left and right, and contacts all relevant departments in the factory, and plays a supervisory role in promoting the work to the established goal. My usual work includes the processing of sending and receiving documents, the management of human resources files, the management of labor and capital, the arrangement of meetings and the reception of outsiders. In the face of a lot of complicated and trivial work, I should strengthen my work consciousness, pay attention to speeding up the pace of work, improve work efficiency, handle all affairs calmly, strive to be comprehensive, accurate and moderate, and avoid mistakes, which I need to remind myself at all times. So far, I can basically do anything.

Because the comprehensive office is a newly established department, all the work is almost from scratch, and a lot of basic information needs to be collected and sorted out. Because of my unfamiliarity with these jobs, the work flow and the department staff, I took many detours at first, which often got twice the result with half the effort. In order to master the methods and improve efficiency as soon as possible, I give full play to my advantages in interpersonal communication, consult and learn from my colleagues around me, strive to master the methods and processes of office work in the shortest time, and give full play to the coordination ability of the comprehensive office. In office writing, due to my lack of official document writing knowledge, many comprehensive documents and reports are slowly learned with the help of leaders and colleagues. At the same time, it is also responsible for recording, sorting out and refining the minutes of office meetings, and earnestly doing a good job in sending and receiving, registering, distributing, printing and supervising relevant documents of the company. Through continuous study and everyone's help, I have been able to complete these basic tasks well.

Second, strengthen learning and improve the level.

Because I feel the importance of my work, and there is still a certain distance between my knowledge, ability and experience, I have never dared to take it lightly. I have been studying, learning from books, learning from leaders and learning from colleagues around me. So I think I have made some progress in the past six months. Through continuous study and accumulation, I have mastered office work experience and can calmly deal with various problems in daily work. After half a year's training, my organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which ensures the normal operation of all the work in this position, can treat all the tasks with a correct attitude, love my job, and strive to implement it in practical work. Actively improve their professional quality, strive for initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.

Three. Existing problems and future efforts

Over the past year, through continuous study and accumulation, I have made some achievements in my work, but there are also some problems and shortcomings, mainly in the following aspects: First, the office is a new position for me, and a lot of work is done while groping, so that I can't do it with ease, and my work efficiency needs to be further improved; Second, some work is not done carefully enough, and some work is not well coordinated; Third, my theoretical level can't meet the requirements of the job.

In the new year, I am determined to seriously improve my business and work level, strengthen my study and broaden my knowledge. The knowledge of office official document writing and data statistics, especially the knowledge of salary accounting, needs to be studied emphatically in order to be an assistant to a really good leader. Contribute to the development of manufacturers and companies.

Annual work summary of office back office 20 18 (2) the office is the hub of a unit or enterprise, which plays the role of connecting the preceding with the following, comprehensive coordination, staff assistant, supervision and inspection, and service to ensure everyone's work safety. The back office is the internal service staff of the office, responsible for the daily work of office internal affairs management, document processing, report filling and document drafting, and is the direct organizer and undertaker of office work. Combined with my 20 18 work experience, talk about my summary of office back office work.

First, do a good job in office work and handle the "four contradictions"

1, handle the contradiction between the overall situation and the small bureau. As a comprehensive department, the nature of the office is mainly reflected in the service, and the back office staff mainly serve the leaders and grassroots. The first is to serve the leaders. So everything is subordinate to the overall situation, which is the starting point and destination of internal strength. When the work of a small bureau conflicts with the overall situation, consciously make the small bureau obey the overall situation and partially obey the overall situation. At the same time, try to do a good job in small bureaus, because small bureaus are the basis and prerequisite for doing a good job in the overall situation.

2. Handle the contradiction between initiative and passivity. The service function of office work determines the passivity of work, but to do office work well, we must give full play to the initiative of the back office staff, be good at seeking initiative in passivity and change passivity into initiative. For some routine, regular, phased and other deterministic work, don't wait passively, take the initiative and prepare in advance. For uncertain work such as temporary tasks assigned by leaders, emergencies, emergencies, etc., we should be flexible and be busy without chaos. At the same time, we should actively adapt to the work ideas of leaders, think about what leaders think, seek what leaders think, think about problems first, do work first, and actively provide advanced services.

3, handle the contradiction between government affairs and affairs. Government affairs and business affairs are two wheels of office work. Government affairs mainly include decision-making staff, investigation and research, government information, government message processing, government supervision and inspection, and confidentiality of confidential files. Generally speaking, business work refers to other work except government affairs, mainly administrative logistics work, such as reception, entertainment, accommodation, safety and health. Business work is the premise of doing a good job in government affairs. Government affairs should not be big, but affairs should be small. Never treat government affairs as high-level and affairs as low-level. The backstage work is meticulous, and there can be no negligence or slack.

Second, to do a good job in office work, we should play the "three roles"

First of all, be a good leader. The back office staff is the staff assistant of the enterprise leaders. They should constantly study theories, analyze the situation and study problems, and be good at understanding and analyzing problems from the overall situation and the height of leaders, and put forward new ideas, new viewpoints and new understandings. It is necessary to go deep into the grassroots, society and market to investigate and study, identify the advantages and disadvantages of enterprises in the course of operation, and form an investigation report with analysis, suggestions and countermeasures to serve the scientific decision-making of leaders; It is necessary to put forward various work suggestions around the leadership work and the problems that need to be solved, and put forward staff opinions on the problems that need to be solved urgently in the practice report; It is necessary to put forward specific implementation measures or opinions of leaders to implement a certain work, and put forward practical work ideas according to objective requirements and enterprise operation.

Secondly, we should be good servants of the masses. Backstage personnel should be diligent in eyes, hands, mouth, brain and legs. We should try our best to serve the leaders. We should do everything we can to do things assigned by the leaders, actively, actively but not ultra vires, obedient but not negative, and satisfy the leaders. We should be enthusiastic about doing good things for the masses. Warmly receive every comrade who comes to work, and take the initiative to help with various related procedures to satisfy the staff; Take the initiative to care about the work and life of employees, report the reasonable demands of employees to the leaders in time, and give timely answers and treatments to satisfy employees. Try to make sure that the work is not delayed in your own hands, that things are not accumulated in your own hands, that mistakes do not happen to you, that comrades who come to handle affairs are left out in the cold here, and that the image of the office is not damaged here.

As office workers, we should base ourselves on the new situation of development and change, use more brains, find ways and ideas, play the role of staff assistants, and constantly improve our ability to participate in decision-making; It is necessary to have a strong sense of politics and responsibility, enhance the initiative, foresight and creativity of work, and make suggestions and suggestions for leaders with high policy and theoretical literacy and professional work ability, and check and fill gaps; We should be good at standing at the height of the overall situation, focus on major events that affect the overall situation and involve long-term issues, and focus on hot and difficult issues with complex situations and prominent contradictions. It is necessary to understand not only the overall work on the surface, but also the key work in the near future, not only the work opinions and requirements of superior leaders, but also the actual situation of the unit and the opinions and suggestions of cadres and workers.

20 18 (3) In a blink of an eye, 20 18 has ended, and I feel that time flies. The following is a summary of the daily management of my office on 20 18:

The office is a brand-new field of work for me. As the person in charge of the office, I clearly realize that the office is a comprehensive management institution under the direct leadership of the general manager's office, a hub that connects the preceding with the following, communicates the inside and outside, coordinates the left and right, and contacts all directions, and is the center to promote all work towards the established goals. The work of the office is complicated, and some useful information and data should be provided for decision-making in drafting documents, providing research materials and quantity. There are document processing, document management, document approval, meeting arrangement, welcoming and sending, and car management. In the face of a large number of complicated and trivial daily work, we have strengthened our work consciousness, paid attention to speeding up the pace of work, improving work efficiency, calmly handling various affairs, and strived to be comprehensive, accurate and moderate, avoiding omissions and mistakes. So far, we have basically achieved all our goals.

1. straighten out the relationship and handle the relevant documents of the company. Almost all work is started from scratch, and relevant procedures and certificates need to be handled;

2, timely understanding of the company's situation, to provide a basis for leadership decision-making;

3. Actively respond to the company's call and conduct in-depth market research;

4. Do a good job in the company's writing. Draft comprehensive documents and reports, be responsible for recording, sorting and refining the minutes of office meetings, and be responsible for the implementation of relevant resolutions of the meetings. Earnestly receive, register, distribute, print and supervise the relevant documents of the company; All documents, approval forms, agreements, etc. of the company should be filed, and the data should be filed well. Cooperate with leaders to further supplement and improve various rules and regulations on the basis of established rules and regulations. Timely convey and implement the spirit of relevant meetings, documents and instructions of the company;

5. Implement the personnel and labor management of the company. Organize and implement the company's labor, personnel, salary management and employee attendance control and supervision, sign labor contracts with employees in accordance with the personnel management system, and go through the formalities of paying social security in the labor management department in accordance with relevant regulations. Reflect the standardization of the company and solve the worries of employees;

6. Do a good job in the daily work of company welfare and enterprise management. According to the budget approval system, organize and implement the procurement, deployment and physical management of office facilities, dormitory supplies, labor insurance benefits and other commodities of the company. After the completion of office decoration, the configuration of office supplies, communications, photocopiers, computers and other equipment will be completed in X according to the examination and approval authority. Do a good job in the company's communication fees, hospitality, utilities, vehicle use and gift registration procedures, and strictly follow the procedures to verify the use standards;

7. Do a good job in logistics services for meetings such as the board of directors of the company. During the board meeting, make arrangements for the venue layout and accommodation. Implement the pre-meeting preparations and meeting materials for various meetings.

In the future work, we should also complete the task step by step, be down-to-earth and be serious and responsible.

20 18 (iv) As an employee of the office back office department of the company, to be honest, our work really doesn't have much specific data to enumerate, analyze and summarize, because it doesn't directly create economic value, so in the eyes of many colleagues, our work is very inconspicuous and insignificant. But I just want to say: nothing in my daily work here is futile, and nothing can be treated casually, even simple typing and copying. Don't underestimate any work. It's actually the hardest to take it for granted every day. The work in 20 19 is summarized as follows:

1, handle the relevant certificates of the company and employees. Relevant certificates that the company needs to handle and examine annually; In accordance with the relevant provisions, to the labor management department for social security procedures; Transmission of documents from the bureau of culture and sports tourism.

2. Receiving, registering, distributing, printing and supervising relevant documents of the company; All documents, approval forms, agreements, etc. of the company should be filed, and the data should be filed well.

3. Personnel management of the company. Implement the attendance and dress supervision of company employees, and sign labor contracts with employees according to the company management system. Cooperate with leaders to further supplement and improve various rules and regulations on the basis of established rules and regulations. Timely convey and implement the spirit of relevant meetings, documents and instructions of the company.

4. Daily work of company management. According to the company management system, organize and implement the procurement, deployment and physical management of office facilities, travel bags and hats. Do a good job in the company's vehicle use and goods requisition registration procedures. Manage, use, maintain and maintain vehicles. Responsible for the company's health, safety, security and anti-theft work.

5. Do a good job of logistics service for all kinds of meetings of the company. Implement the pre-meeting preparations and meeting materials for various meetings.

6. Statistical work of the company; Corporate media advertising; Maintenance of company office equipment. Here, I especially hope that the employees of the company can understand us. After all, Zhang Chen and I are not omnipotent, and we have other work to do. We'll fix it for you. We can fix it. Deal with it right away. However, if some problems and chronic diseases cannot be solved for a while, please forgive us and be patient. We'll try our best to help you with it. I think the main work I am doing at present is the above points. Others are also daily work. Just get used to it. I don't think it's necessary to say here.

I remember which leader in the office said that things in the office are all kinds of chores. Some things are small, but if they are not done well, they will affect others, and the consequences may be serious. Sometimes our work will be criticized and misunderstood for no reason, which I think is normal. If you have something, change it, if you don't, encourage you, work hard and have a clear conscience. There is no analysis and comparison of various data in the mid-year summary of our office, and there is no more intuitive diagram. However, in the face of the current economic situation, our logistics personnel can't create direct economic benefits, so we should redouble our efforts to do our job well and do a good job in logistics support for the front-line business personnel. So what I have in my annual work summary model essay is just telling the truth. Next year will be the same sentence: work hard and enjoy life. Finally, I wish everyone a smooth job and a healthy family.

Summary of the annual work in the office office 20 18 (5) I just walked out of school, into society and into work. For me, everything is brand-new, and my adaptation to the environment and my understanding of work are different every day. After a year's work, I am a little less naive and a little more mature; Read less at night and work harder; Less pure happiness, more responsibility.

Office administrative logistics is a new challenge for me. After a year of exploration, I gradually became familiar with and adapted to my post, and gradually formed my own understanding and views on office administration. As the only non-business department in the company's six departments and one room, the office plays the role of communicating up and down, coordinating left and right, contacting all parties and taking into account both inside and outside. The office is the department with the most complicated work, the closest relationship between leaders and employees' interests. Therefore, its operation directly affects the overall work level and efficiency of the company. For me who just joined the work, the task at this stage is to study more, think more, do the tasks assigned by the leaders carefully, expand my knowledge and mature myself as soon as possible. The situation since taking office is summarized as follows:

I. Summary of work

1, and strive to do a good job in administrative management. In order to strengthen the management of the company, a number of rules and regulations have been formulated and promulgated, and the working procedures have been standardized through the implementation of various systems;

2. Maintain office equipment, such as printers, copiers, fax machines, computers and networks. Since the beginning of this year, all kinds of equipment have been increasing, and the maintenance difficulty has also increased. In order to avoid affecting normal work due to equipment problems, I resolutely solve minor problems immediately, and actively contact manufacturers or dealers for maintenance for major problems to ensure that employees will not be affected in the shortest time;

3. Protection of office consumables. The company has a great demand for printing paper, toner, computer accessories and other consumables, and actively guarantees the supply of these conventional consumables;

4. Strengthen vehicle management to ensure driving safety.

5. Manage the property work. Try our best to provide a comfortable and safe office environment for the company's employees, do a good job in canteen catering, and provide employees with a clean and tidy dining environment and all kinds of delicious meals.

Second, shortcomings in the work.

1, there is no overall arrangement at work, and I am often tired of dealing with various trivial matters at work;

2, lack of work experience, there are not many ways to deal with emergencies;

3. The literary foundation is not solid enough, and the writing ability of official documents needs to be improved.

Third, the future work ideas

1, "Without rules, there would be no Fiona Fang." The special status and nature of the office require that the office must be a collective with sound system and strict management. The work that the office faces every day is complicated, and the most effective way to get rid of these trivial things is to rely on the system. Perfecting and distributing various systems will help to improve office efficiency and make all work have evidence to follow. The office can only supervise and count some specific affairs according to the actual situation, which can greatly save the time and energy of comprehensive administrative work;

2. To do a good job in the office, we must first make a good plan, learn to make overall arrangements, and make a daily plan before summing up. Make a record of the things arranged by the leaders and implement them one by one to prevent omissions;

3. Correct attitude, bearing in mind that attitude is also competition. In the future work, I will learn to use my head, think positively, work actively and do well in advance. There are no small things in my work. I will actively explore and summarize the working methods and ideas that suit me, and I will be more comfortable in the complicated work;

4. Timely feedback the tasks assigned by the leaders;

5, do things with your heart, and the details will show value. Pay more attention to other people's working methods at work, learn to discover other people's advantages and learn from each other's strengths.

I recommend it carefully.