What are the responsibilities of the property project manager?

The property project manager is responsible for the daily management of the project, keeping abreast of the project operation, orga

What are the responsibilities of the property project manager?

The property project manager is responsible for the daily management of the project, keeping abreast of the project operation, organizing analysis and proposing improvement plans according to the actual operation, and handling and solving the existing problems. The following is what I arranged.

1

1. Under the correct leadership of the company, take the annual operation responsibility book of the service center as the center, be responsible for the overall work of the service center, lead all employees to perform the functions of management, supervision, coordination, inspection and service, and ensure the completion of the annual operation indicators.

2. Responsible for conscientiously implementing the laws, regulations, policies and standards of property management, and organizing the implementation of related tasks assigned by superiors. Collect, sort out, summarize and print all kinds of valuable information. Organize relevant departments to study regularly/irregularly.

3. Be responsible for patrolling the community once a day, checking the work logs of department heads, keeping abreast of the situation and handling of business reports accepted by the front desk, and supervising, inspecting and guiding employees to carry out various tasks.

4. Responsible for presiding over the weekly work meeting every Friday morning, coordinating the relationship between various departments, and focusing on solving controversial or difficult problems in various departments.

5. Be responsible for organizing the monthly work meeting of the service center, conveying the spirit of the company's monthly meeting and the instructions of the company's leaders, commenting on the work completion last month, and arranging the key work plan for that month.

6. Responsible for preparing and submitting the monthly work report of the service center to the company, and completing the review of the monthly material procurement plan and capital use plan of the service center.

7. Be responsible for completing employee performance appraisal and auditing related personnel statements before 28th of each month.

8. Responsible for visiting 5-8 VIP owners every month to understand the needs and maintain good relations; And talk to employees 2-3 times.

9. Responsible for the irregular inspection of the installation room twice a month.

10. Organize 1 owners' forum every quarter to understand the needs of owners and promote the improvement of service level.

1 1. Be responsible for organizing the preparation of the training plan of the service center from June to February every year, regularly carrying out employee business training, standardizing the service standard of workflow, comprehensively improving the professional level of employees, doing a good job in talent training and reserve, and continuously delivering talents for the company.

12. Responsible for organizing all departments to cooperate to complete the financial budget of the next year from June 5438 to February every year, and strictly follow the budget.

2

accountability

1, leading all the staff of the Property Services Department to complete the responsibility objectives assigned by the company;

2. Be responsible for the revenue and expenditure of the project, and the owner's satisfaction rate is above 95%;

3. Be responsible for handling the unqualified service of the project, formulating and tracking the corrective and preventive measures;

4. Collect the owner's relevant demand information as required, and take out the organization implementation plan;

5, the project staff assessment, and rewards and punishments according to the facts.

qualified

1. College degree or above in property management or economic management;

2, 3-5 years of property management experience in the same position;

3. Be familiar with property-related laws and regulations and master the basic knowledge of financial management;

4. Strong organization, leadership and decision-making ability;

three

Responsibilities:

1. Responsible for early property follow-up, and cooperate with marketing to do a good job of customer service at the case site;

2. Responsible for the preparatory work of the property management company, including project filing, bidding, team formation and operation, and the formulation of various management systems;

3. To guide and manage the work plans of property services.

4. Conduct professional knowledge training, assessment, business exchange discussion and case analysis for customer service, fire protection and security professionals;

Qualifications:

1. Experience as the head of a large property company;

2. Have good professional ethics and efficient practical ability, strong organizational ability, comprehensive coordination and management ability, and good team organization ability;

3. Have a strong customer service concept, be able to properly handle various emergencies, and have a sense of crisis management.

4. Steady personality, cheerful, generous, strong communication and coordination skills, resolute, able to serve the public, and have certain management concepts;

5. Familiar with property-related laws, regulations and policies, with property manager qualification is preferred.

four

Responsibilities:

1. Grasp the operation and management process of this project in a comprehensive, systematic and timely manner, handle and rectify the problems found in time, and report to the regional director when necessary;

2. Monitor the overall operation and financial revenue and expenditure of the project and take improvement measures to ensure the realization of the financial objectives of the project;

3. Make decisions on the work within the scope of their own permission, and audit all kinds of business contracts, human resource management, procurement and financial revenue and expenditure matters within the scope of their functions and powers;

4. Pay attention to the service quality of this project at any time, and conduct on-site inspection regularly to ensure the realization of key work and key indicators;

5. Properly handle all kinds of complaints and emergencies of this project, control risks and reduce losses;

6. Be responsible for sampling the quality of contract execution of all property suppliers, and make timely rectification when problems are found.

Job requirements:

1, college degree or above, major in property management or hotel management is preferred;

At least 2.6 years working experience in related positions, and at least 3 years management experience in key accounts and business office project managers.

3. Familiar with property management laws and regulations, good communication and coordination skills and service awareness;

five

Responsibilities:

1, responsible for the overall work of the project department, leading all employees to complete the work objectives of the project department with good quality and quantity.

2. Be responsible for the recruitment, selection and team management of project personnel.

3. Check, supervise and assess the work implementation of each operation unit of the project department. When there are performance deviations and quality defects in the service, timely organize or guide the operation team to rectify within a time limit.

4. Collect and listen to the opinions and requirements of the client units, and correct the problems existing in the service in time.

5. Prepare the emergency plan of the project department, command and handle all kinds of emergencies;

6. Formulate various control documents, standards and specifications of the Project Department; .

7. Expand the business of civil air defense, property management, maintenance, weak current and fire protection, and make the project department bigger and stronger.

8. Timely deliver * * * to the client unit to collect the arrears as agreed in the contract.

Requirements:

1, under 45 years old, with good image and good physical fitness.

2, high school education or above, can skillfully operate office software.

More than 3.2 years experience in security and property management, and rich experience in on-site service management.

4, familiar with continuous maintenance, greening, cleaning, maintenance knowledge, with strong learning ability.

5. Strong communication and coordination skills, adaptability, good writing and language skills.

6. Strong sense of responsibility and strong team management ability.

7. Strong service awareness, planning and execution, and public relations coordination ability.