Property group management

Hello, group owner. I am the owner of this community. I haven't joined the group in our community before, so I don't know much about how other groups are managed. However, since I am lucky enough to be in this group, I hope that the group owner can manage this group well, announce the group rules as soon as possible after discussion, and achieve orderly management. I will manage it well in the early stage and better in the later stage. I have some suggestions for group owners to refer to:

As a result, many important notices cannot be notified to the owner.

Why?

It turned out that the WeChat group staged a palace drama every day. Everyone is talking innuendo, but serious club work and announcements are covered up by meaningless irrigation, which annoys many people.

I reviewed all kinds of experiences in doing community affairs and found that it was true. When the following happens in a community WeChat group, it is not far from being blocked.

First, the information notification was not timely, and the rumors of WeChat group were flying all over the sky.

When we notify community affairs, we will post announcements on the bulletin board and send them several times in the WeChat group. However, with the development of the Internet, many people have lost the habit of reading bulletin boards. In addition, the number of WeChat groups is limited, and it is easy to be covered by other information after the notice is issued, which leads to many people not knowing that the notice is equal to no notice.

If the notice is not welcomed by everyone, or damages the interests of some people, some owners who don't understand can say anything when they are emotional, and it is easy to misinterpret the original intention and pass it on.

Second, advertisements in the group are flying all over the sky, and no one cares about community affairs.

I don't know if you have such an experience. Open the community WeChat group every day, and the information in the group is like this:

The owner group is to let everyone accept community information and promote neighborhood communication. Overwhelming advertisements are obviously not popular with everyone, and the advertisements that brush the screen will make everyone lose interest in opening the owners' group, thus missing the notice and forming a vicious circle.

Third, people ask questions every day and don't answer them in time.

In our daily life, we will encounter the need for hospital registration, waste recycling telephone, property maintenance telephone and so on. At this time, many people will go to the community group to inquire. If someone replies in time, it will enhance neighborhood relations. However, in real life, due to reasons such as the WeChat information being swiped and the owners not paying attention at any time, there may be such a situation: the questioner waited for a long time before choosing to leave, but the respondent could not wait for a thank you after answering.

This is obviously not what we want to see. When the above three situations occur, the WeChat group in your community may be blocked by most people.

How to solve it?

Based on the experience of many communities, I think these problems can be solved perfectly by the following steps.

First, build an official publishing platform for the community, which is open and transparent.

The notice announcement can be pushed through the official WeChat account of the community and recorded in the background of the community, so that everyone can receive community information through the official WeChat account, which not only solves the problems of limited number of WeChat groups and untimely notification, but also suits the living habits of modern residents.

Second, integrate the owner's resources and get what they need.

As the owner of the same community, of course, we should enjoy good resources, but on the one hand, the information of WeChat group is not timely, and on the other hand, it is troublesome to turn over the records. It is better to screen the reliability of the information and integrate it into the official WeChat account. Let the owners in need browse at any time to achieve mutual benefit and win-win harmony.

Third, pay attention to life information to make life more convenient.