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What is the complaint form of the owner in charge of the property?
1. Complaint Registration Form: This is the most basic form to record the complaint information submitted by the owner, including the complainant's name, contact information, complaint content, complaint date, etc. This form is used to quickly understand the basic information of complaints and provide a basis for subsequent processing.
2. Complaint handling schedule: Once a complaint is received, the property management company needs to follow up and record the handling progress. This form usually includes complaint number, complaint description, handling personnel, handling date, handling result and other fields to track and update the handling of complaints.
3. Service quality evaluation form: When the owner complains, the property management company can send a service quality evaluation form to the complainant to evaluate the effect of property handling complaints. These forms usually include some grading items or questions, which require the owners to evaluate and feedback the results of property treatment.
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