Is it reasonable for the property management company to stop cold water and hot water after the Tianjin community reported that it stopped heating?

If heating has been stopped, the management responsibility of heating belongs to the property and heating company. During this period, if the heating facilities are damaged due to natural reasons, the property and heating company will be responsible. If the heating facilities are damaged due to the owner's responsibility, it shall be borne by the owner.

for instance

1. During the shutdown period, due to the reasons of the property management company or the heating company, the household valve was not closed or the water in the household system was not drained, resulting in water leakage. Property companies or heating companies are responsible for compensation.

2. During the period of stopping heating, if the owner turns on the heating facilities by himself, or changes the heating facilities to rest, causing water leakage and damaging the neighbor's property, the owner shall be responsible for compensation.