Basic principles of property management posts.

Property is a service department that exists in every community. He collects property fees, provides various services to the owners, as well as the daily management of the community, and what to do in the post of property operation management. Let me give my friends a detailed introduction to the post of property, and the division of responsibilities is still very clear. The basic principle of property, first of all, he must have a legal business license business model. Property is a service department that exists in every community. He collects property fees, provides various services to the owners, as well as the daily management of the community, and what to do in the post of property operation management. Let me give my friends a detailed introduction to the post of property, and the division of responsibilities is still very clear. The basic principle of property, first of all, he must have a legal business license, business model and company qualification. Responsibilities should be clear and services should be in place.

What does the post of property operation management do?

Assist the functional departments of the company to carry out various tasks, including assisting the business departments in bidding, auditing and document support, and making suggestions on the personnel adjustment of the comprehensive management department; Organize and guide the manager of property project service center to handle customer complaints in a timely and perfect manner, participate in handling major customer complaints, investigate and study, distinguish responsibilities, and explain to customers until they are satisfied.

Job responsibilities of the operation department of the property management company: to implement specific guidance, coordination and supervision functions for the stores of the company and their interrelated daily operation behaviors, business, finance and other operation processes. In the process of operation, we should do a good job of guidance, coordination and effective supervision.

Basic principles of property

1. Principle of clear rights and responsibilities: In the property management area, the rights and responsibilities of owners, owners' assembly, owners' committee and property management enterprises should be very clear, and the rights and responsibilities of all departments of property management enterprises should be clear. All the owners in a property management area form the owners' meeting, and the owners' committee is the executive body of the owners' meeting. Property right is the basis of property management right, and owners, owners' assembly or owners' committee are the main body and core of property management right.

2. Owner-led principle: Owner-led refers to taking the owner's needs as the core and putting the owner in the first place in property management activities. Emphasizing the leading role of owners is the fundamental difference between modern property management and housing management under the traditional system.

3. Service principle: Everything we do is service, and property management must adhere to the principle of service. Unified management principle: only one owners' meeting can be established in a property management area, and a property management enterprise can implement property management in a property management area.

4. Professional and efficient principle: The unified management of property management enterprises does not mean that all the work must be undertaken by the property management enterprises themselves. Property management companies can entrust special services within the property management area to professional service companies, but they cannot entrust all property management within the area to others.

5. Reasonable charging principle: property management funds are the material basis for doing a good job in property management. Property service charges should follow the principles of reasonableness, fairness and the adaptation of charges to service levels. To distinguish the nature and characteristics of different properties, the owners and property management enterprises shall make an agreement according to the relevant provisions. The fees charged should be acceptable to both owners and users, and they feel that the quality and price are consistent and the value is worth the money. Property management special maintenance funds shall be managed and used according to law. Property management companies can increase their income by implementing paid services and diversified operations.

6. Principle of fair competition: Property management is the product of socialist market economy. In a market economy, an open, fair and just competition mechanism should be implemented. When hiring property management companies, we should adhere to the bidding system, and the entrusting party should issue a tender. Generally, there should be more than three property management companies bidding, and the bidding should be open and fair.

7. Principle of handling affairs according to law: The problems encountered in property management are very complicated and involve a wide range, and the whole property management process is always inseparable from laws and regulations. The property service contract signed according to law is a normative document with legal effect and the basic basis of property management.

According to the development of different grades of communities and cities, the collection of property fees is different. I also introduced in detail what the post of property operation management does. Including the basic principles of property, property management and responsibility are the same, but the level of the community determines the level of property fees. We can guarantee the service level and the protection of property rights and interests through effective and legal contractual rights and interests.