The Significance of Residential Property Management

Question 1: What is the significance of residential property management? Connotation and significance of modernization of residential property management.

(A) the connotation and significance of the modernization of residential property management

The modernization of residential property management refers to the process of making the hardware and software management of residential property scientific, institutionalized and standardized by using modern management means for the purpose of modern technological innovation and scientific management of residential property and its property management.

As a new transitional industry in China, residential property and its property management are developing and rising rapidly. It is the objective need of reform and opening up and the establishment of socialist market economy, and it is also the objective need of the transformation of the housing management system of urban and rural residents in China from extensive management to intensive and modern management. Therefore, the exertion of its management and service functions must be based on the realization of management modernization, and make full use of modern means, such as scientific and technological innovation means and computer management means, to implement scientific management of hardware (such as houses, equipment and facilities). ) and software (such as property rights, property rights registration, organizational system and management methods, etc. ). Through internal management activities at different levels, scientific, institutionalized and standardized management and continuous improvement of the quality of management and operation personnel are realized. Obviously, the practical significance of the modernization of residential property management lies in:

First of all, it requires management ideas to be updated. In other words, we should establish modern enterprise management consciousness, including the renewal of business strategy, market concept, capital utilization, service quality, time and benefit. In other words, it is necessary to break the traditional concept of administrative welfare property management and establish new ideas and concepts of socialization, specialization, enterprise and operation of property management in modern residential quarters.

Secondly, it is the need to realize the modernization of organization and management. It is based on the principles of modern enterprise organization to establish and improve the enterprise management system, set up and select management institutions, with the aim of improving work efficiency and adapting to the needs of real estate property management.

Third, it is an important symbol of the modernization of management methods. It is to choose a series of corresponding modern management sciences according to the technical level of the enterprise itself, such as modern management decision-making methods, planned management methods, economic mathematics methods and so on.

The fourth is to embody modern management by means of management. It is necessary to use a series of management tools necessary for the modern management of enterprises, such as advanced monitoring means, electronic computers and management information systems.

Fifth, it is the need to realize the modernization of management talents. Talent modernization is the basis of realizing the modernization of residential property management. All advanced management methods and means must be played by people. The modernization of management talents is to cultivate and bring up a large number of modern management talents who master modern management art, command ability, staff consultation ability, supervision and execution ability and various professional knowledge.

(B) the inevitability of modernization of residential property management

The modernization of residential property management is the requirement and necessity of cross-century management. It is the objective need of social practice and social development. At present, this inevitability is mainly reflected in the following aspects: the modernization of residential property management is the inevitable trend of market economy development.

The 14th National Congress of the Communist Party of China proposed that the goal of China's economic system reform is to establish a socialist market economic system. At present, China is gradually changing from the traditional economic system to the socialist market economy. The establishment of market economy requires enterprises to change their management mechanism, so it is inevitable that enterprises should adapt to the development trend of market economy in business philosophy and management organization, change the traditional housing management concept, establish a modern socialized, specialized and enterprise management concept, keep consistent with the development requirements of market economy in thought, and then gradually adapt to the development requirements of market economy in organization, management methods, means and talents.

With the development of socialist market economy, residential property rights can appear in the form of enterprises, and residential property rights houses are no longer welfare distribution, but commercial residential ownership or management rights. The establishment of this view makes the housing management departments in some cities take the lead in treating residential property as a commodity, and begin to change from simple management to management. Residential property management has developed into a new industry, and the development of market economy cannot be separated from the modernization of management. Management modernization is an important part of economic system reform. Only by doing a good job in the modernization of residential property management as soon as possible can we keep up with the pace of the times, show great vitality and play its due role in the tide of market economy. Therefore, the modernization of residential property management is the inevitable trend and requirement of the development of market economy in China. & gt

Question 2: What role does the property play? Hello!

First, the status of property management in modern urban management

Property management is the foundation of urban management.

The scope of property management is relatively independent residential areas and buildings, while the scope of urban management is the whole city composed of these units. According to Tan Xiaofang, an authoritative expert in domestic property management research, standardizing the management of these large-scale areas all over the city and improving the city's taste have a direct and positive effect on creating a national health city and an environmental protection model city. Especially after the transformation, all the old residential quarters were transferred to property management, which improved the appearance of the city and the living environment of residents and solved the problems in the process of urban modernization all over the country.

Property management is an extension of urban management.

Property management community is a micro-geographical unit of urban economic activities, social activities, cultural activities and various creative activities. Through the property management mode, the scattered management functions in urban management are centralized, and enterprises implement unified and effective management. The publicity and education, safety and fire prevention, public security, environmental sanitation and culture within the community are mostly undertaken or assisted by the property management company. Many property management companies, together with owners and communities, carry out activities such as loving and protecting the green, protecting the environment, cultural entertainment and caring donations, which fill the ecological environment and human landscape of the community in addition to public facilities.

Property management is the epitome of urban management.

Property management covers almost all aspects of people's work and life: property management in residential quarters gives everyone a comfortable home environment; The property management of high-rise office buildings provides convenient working space for everyone; The property management of commercial buildings, industrial science and technology parks and special industries is closely related to people's daily work and life. It can be said that property management is an important symbol to measure the level of urban management. Without perfect property management, there will be no modern urban management.

2. The role of property management in modern urban management.

Property management has changed the urban management system.

Property management is a management mode based on market economy and linked by the contract between the owner and the property management company. Thus, market-oriented, professional and socialized management replaces single administrative management, forming bottom-up public participation and top-down management synergy, which not only rationalizes the relationship between property rights and management rights, but also transforms the housing management mechanism, reducing the burden of * * * *. * * * From managing everything and doing everything, it has changed into a supervision service, which has strengthened other functions of urban management; Citizens have changed from the object of management to the resource and subject of management, and truly achieved "people-oriented".

Property management is conducive to long-term management.

The city has entered the development stage of "emphasizing construction and management", and it is urgent to establish a long-term management mechanism. In order to win the market, property management companies will use their professional ability to implement long-term management; For owners, real estate, the most important private property, will inevitably urge enterprises to strengthen management. Once they fail to meet the requirements, they will re-employ the property management company to maximize the use value and efficiency of the property. This market-oriented operation mechanism is the basic guarantee for realizing long-term urban management. After the renovation of the old residential quarters was basically completed, the "Standards and Assessment Methods for Property Management in Old Residential Quarters" and "Detailed Rules for Evaluating the Satisfaction of the People with Property Management in Old Residential Quarters" were formulated to ensure the long-term management of the old residential quarters.

Property management has stimulated consumer demand.

In the future, housing will remain a hot spot for residents' consumption. On the one hand, good property management has brand effect, which has become a very weighty weight when many people choose property, thus ensuring the sustainable development of real estate; On the other hand, property management also plays an important role in expanding consumption and stimulating economic growth. According to estimates, during the 70-year use of the house, the ratio of long-term consumption expenditure such as property management and decoration, house repair and facility renovation to house purchase expenditure is 1.3: 1. Property management is not only conducive to the enthusiasm of residents to buy houses, but also creates total economic value with the rapid development of social economy.

Property management promotes the construction of harmonious community.

The development goal of property management is to pursue the organic unity of social benefits, environmental benefits and economic benefits. With the development of the industry, its function has also changed from paying attention to architectural entities to paying more attention to spiritual connotations such as people, culture and values. On the one hand, they solve all kinds of difficulties for the owners and maintain public order ... >>

Question 3: The importance of property management. The functions of the property management company are as follows:

1, let you live comfortably in the community. The property regularly maintains the greening and public health of the clean community. When you go out, you don't have to worry about stepping on banana peels on the small stairs, and you see piles of garbage everywhere. Property can make the community clean and tidy, and the greening looks beautiful. Flowers in spring, trees in summer, maple in autumn and snow in winter.

2. Let you live in the community with peace of mind. The property conducts routine inquiry and registration of outsiders in the community, and directs the vehicles in and out of the parking lot, so that you don't have to worry about seeing outsiders visiting the park in the community. You must watch the vehicles back and forth dozens of times.

3, let you live in the community at ease, the daily maintenance of the public facilities in the community by the property can make the street lights in the community shine like the sun at night, and the main roads in each community are unimpeded, and there are also special people to clean them when there are jams. Don't worry, the ground is full of sewage.

Of course, I'm talking about the public part.

Question 4: The significance of property safety management 1. Property safety management is one of the prerequisites to ensure the social stability of the country and the city, maintain social stability and unity, and ensure people to live and work in peace and contentment. In Qian Qian, the whole country and city are made up of thousands of communities. Only by doing a good job in the safety management of each community can we achieve the goal of social stability and people living and working in peace and contentment. 2. Property safety management can provide security for the owner and user's personal and property. 3. Property safety management is an important way for property management companies to improve their reputation and enhance their market competitiveness. 4. If the safety management of the property is done well, the property can be less affected or protected from loss and infringement, so as to preserve its value. In addition, people will be more willing to buy real estate, and real estate will increase in value.

Question 5: What is the function of residential property? How to judge the quality of real estate? The function of the property is to maintain the public environment, greening, public facilities and equipment, and public order in residential areas. This can ensure the living environment of people in the community and increase the property value of the owners. A good property is to keep the community clean and tidy, and the facilities and equipment are in place.

Question 6: What is the significance of establishing a national property management demonstration community for the owners? It is of little significance, but it can supervise the quality of property services. In the future, housing replacement also has a certain appreciation space, and will not depreciate because of chaotic management.

Question 7: The role of property management The role of property companies is as follows:

1, let you live comfortably in the community. The property regularly maintains the greening and public health of the clean community. When you go out, you don't have to worry about stepping on banana peels on the small stairs, and you see piles of garbage everywhere. Property can make the community clean and tidy, and the greening looks beautiful. Flowers in spring, trees in summer, maple in autumn and snow in winter.

2. Let you live in the community with peace of mind. The property conducts routine inquiry and registration of outsiders in the community, and directs the vehicles in and out of the parking lot, so that you don't have to worry about seeing outsiders visiting the park in the community. You must watch the vehicles back and forth dozens of times.

3, let you live in the community at ease, the daily maintenance of the public facilities in the community by the property can make the street lights in the community shine like the sun at night, and the main roads in each community are unimpeded, and there are also special people to clean them when there are jams. Don't worry, the ground is full of sewage.

Of course, I'm talking about the public part.

Question 8: What are the contents of residential property management? Management contents include: 1) use, repair and maintenance of the house; 2) Use, maintenance and management of public facilities such as fire fighting, elevators, mechanical and electrical equipment, street lamps, corridors, bicycle houses (sheds), landscaping, ditches, canals, pools, wells, roads and parking lots; 3) cleanliness and hygiene; 4) Vehicle driving and parking; 5) Public security management; (six) other property management matters stipulated by the real estate department or entrusted by the management contract.

Question 9: What role does property management play in community construction to guide owners to set up owners' meetings?

To implement property management in residential quarters, we must first prepare for the owners' meeting. According to the "Regulations on Property Management" and "Regulations on Property Management in Liaoning Province", the owners of urban residential quarters should first submit written opinions on the establishment of the owners' meeting to the sub-district office. After receiving the written opinions of the owners, the sub-district office shall guide the owners to carry out relevant work according to law, including establishing the preparatory group for the owners' meeting, convening the first owners' meeting, formulating the rules of procedure and management regulations of the owners' meeting, electing the owners' committee, etc., and filing the elected owners' committee.

Supervise the work of the owners' committee.

The "Regulations on Property Management", especially the "Regulations on Property Management in Liaoning Province" clearly stipulates that sub-district offices shall assist the real estate administrative departments in supervising and managing property management activities; Have the right to request the owners' committee to correct or cancel the decision made in violation of laws and regulations within a time limit; For the owners' committee that fails to organize the meeting of the owners' congress according to the regulations, it shall be ordered to organize the meeting within a time limit, and if it fails to be held within the time limit, it shall directly guide the owners to convene it. Neighborhood committees subordinate to subdistrict offices shall perform their duties according to law, send staff to attend meetings of owners' congress as nonvoting delegates, make suggestions on decisions of owners' congress and industry committee, and support, supervise and guide the daily work of owners' committee.

Mediation to deal with property management disputes

The community has the responsibility to mediate the problems in the property management of residential quarters. According to the provisions of Article 42 of the Regulations on Property Management in Liaoning Province, owners, owners' committees, property users and property service enterprises may report conflicts and disputes in property management activities to the neighborhood offices or residents' committees where the property is located, and the neighborhood offices or residents' committees shall timely adjust and coordinate the disputes among owners, industry committees and property service enterprises, balance the interests between owners and property service enterprises, and play a role in building a peaceful and harmonious community.

The community should actively cooperate with community work.

Property management in residential quarters is an important part of community management. On the one hand, street offices and neighborhood committees should manage, guide, supervise and coordinate the property management of residential areas. On the other hand, the owners, owners' congress, industry committees and property service enterprises should also actively cooperate with the community to carry out property management.

According to the "Regulations on Property Management" and "Regulations on Property Management in Liaoning Province", the meeting of the owners' assembly of residential quarters shall inform the relevant neighborhood committees of the sub-district offices; The owners' congress and the owners' committee shall actively cooperate with the relevant residents' committees to carry out their work and accept their guidance and supervision; The decisions made by the owners' congress and the owners' committee shall inform the relevant residents' committees and listen carefully to the suggestions of the residents' committees.

Question 10: how to give full play to the role of property management, improve the living environment of residents, and then improve the level of civilization creation? Hello, leaders, judges and owners!

First of all, I would like to thank the xx Community Committee for the opportunity and stage that our company has shown. My name is Li Anfu, and I am the general manager of Zunyi Honghui Property Management Co., Ltd.

The main content I want to talk about today is divided into three parts: first, introduce the basic situation of our company; The second is the management scheme of xx residential property management service project; The third is the promise after winning the bid.

first part

Basic information of the company. Looking back on the company's situation in recent years, it can be said that it has changed year after year and developed year after year. Our company was established in July 20 14 with a registered capital of 500,000 yuan, and it is a national third-class property management enterprise.

Industry, is the third Zunyi City Real Estate Association executive director unit. Is a completely market-oriented professional property management company, specializing in providing high-standard and all-round property services. Currently managed property projects include:

Multi-storey houses, high-rise houses, office buildings, commercial properties and other properties.

Property projects currently entrusted for management.

Uses: Municipal Housing and Urban-Rural Development Bureau, Municipal Bureau of Justice, Second Community of City, Minheyuan Community of Municipal Civil Defense Office, Office of China People's Property Insurance Company, Third Community of Honghuagang District, Municipal Water Supply and Drainage Company, Longxiangyuan and Longteng.

Property services for more than 20 projects, including Xinyuan, Jianxin Apartment, Yifeng Community, Fenghuangyuan Community, Hengye Xintiandi, Chengnan Huafu, Green Park, Ruicheng Commercial Building, Jinyuan Trade City and Sunshine Garden.

The company advocates the training culture of self-learning, lifelong learning and attaching importance to the training value, and implements the system of annual rotation training for all employees, weekly training for security guards, induction of employees and job skills training to continuously improve the overall quality of all employees.

Rising, the flowers of civilization are in full bloom, being brave, helping others, not hesitating to find money and contributing to society have become the conscious actions of our employees. The company is fully capable and confident to undertake the property management of xx Longteng Community.

The general idea of residential property service after takeover;

1. Under the guidance of Changxin Community Neighborhood Committee, effectively integrate community and community resources, organically combine the creation of a safe and civilized community with the work of cleaning up the mess and managing the city, and better serve the majority of owners.

2. In view of the problems left over from the history of housing opening in the community, the maintenance funds in the community are not in place, and most owners have not yet applied for the Property Certificate, assist the owners and the owners' committee to establish a special maintenance fund system and collect it.

Give full play to our advantages to communicate and coordinate effectively with relevant units, take the initiative to coordinate with owners and communities on the work left over from the previous period, and actively go to the competent authorities to try to solve these problems as soon as possible and to the maximum extent.

Do practical things for the owners.

3. Due to the quality of many factors in the community and the highly responsible attitude towards the owners of the community, the property service fees charged by the community are included in the unified financial management of the community to ensure the normal and orderly conduct of the property service work in the community.

The second part is the management scheme of xx residential property management service project. Xx community is a small high-rise residential community, which has been put into use for many years. Undoubtedly, the purpose of property management is to maximize the use function of the property, so as to maintain and increase the value. The core of property management is "people-oriented" to create a clean, civilized, safe and comfortable community environment for owners. According to the present situation of xx community, our company puts forward the following management scheme:

1, xx residential property management services meet the requirements of the public * * * service level 3 standard for property management in ordinary residential areas;

2. Give full play to Honghui Property Company's own advantages in talent, culture, technology and management, and implement professional management in security, cleaning, greening and electromechanical maintenance. Reduce management costs in an all-round way, and strive to provide value-added services for owners, so that owners can really benefit;

3. According to the actual situation of xx Community, we will provide convenient, fast, economical and efficient services for your community according to the structure, geographical location and surrounding facilities in the region, combined with the opinions of the owners and the successful experience of our company, so as to improve the high-quality living environment of the owners.

4, xx district daily management goals

1, community management departments have various management systems;

2. The management office should improve the management documents and files of xx community;

3. The management office adheres to civilized and standardized services;

4. All employees of the management office have received pre-job training;

5. There are no major complaints about property services;

6. The owner's satisfaction rate reaches 95%.

The third part is the promise after winning the bid. If our company wins the bid, we promise that the service will not be lower than the original service level without increasing the original property management fee per square meter. If we win the bid, we will not only fulfill our promise, but also exceed our promise. Our pursuit is: let the property in xx community increase in value because of us ... >>