Where can I complain if the property is not working?

Property omissions can be complained to the property management office of the local real estate administration.

1. Submit a written complaint to the property management department of the local real estate administration responsible for the supervision of the property industry;

2. Prepare relevant evidence before the complaint, including the property management agreement and the specific circumstances of the property company's failure to perform its duties;

3. Ensure that the complaint materials are complete and provide strong support for the complaint content;

4. Avoid only verbal complaints, and the written form is more formal, which is helpful to solve the problem.

Property omission complaint process:

1. Collecting evidence: sorting out evidence related to property inaction, such as photos, videos, property service contracts, previous communication records, etc.;

2. Submit a complaint: bring evidence and proof of identity and submit a written complaint to the property management office of the local real estate administration;

3. Waiting for acceptance: the Property Management Office of the Real Estate Administration accepts complaints and conducts investigations;

4. Follow-up treatment: According to the investigation results, the Property Management Office will give treatment opinions or take corresponding measures;

5. Feedback result: The Property Management Office will feedback the processing result to the complainant. If you are not satisfied with the result, you can further apply for administrative reconsideration or bring an administrative lawsuit.

To sum up, if the property does not act, you can submit a written complaint to the property management office of the local real estate administration, prepare relevant evidence and ensure that the complaint materials are complete, and solve the problem more formally in writing.

Legal basis:

property management regulations

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.