Who should complain about the leakage of the house?

Handling methods of complaints about water leakage in houses:

If the house leaks during the warranty period, the owner can find the property to deal with it first. If the property is not handled, the developer can be responsible for the maintenance of the water leakage problem, or the construction unit can be directly responsible for the warranty. If the construction unit does not handle the water leakage, it can directly complain to the quality supervision station under the local construction bureau. If the leakage of the house is not within the warranty period, the owner shall be responsible. If the third party causes the house to leak, you can ask the infringer to bear the maintenance responsibility or claim compensation. According to Article 9 of the Measures for Quality Warranty of Housing Construction Projects, if there are quality defects in housing construction projects during the warranty period, the construction unit or the owner of housing construction shall issue a warranty notice to the construction unit. After receiving the warranty notice, the construction unit shall go to the site to check the situation and guarantee it within the time specified in the warranty. In case of emergency repair accident involving structural safety or seriously affecting the use function, the construction unit shall immediately arrive at the scene for emergency repair after receiving the warranty notice.

Complaint process of house water leakage:

1. First of all, we must find out who this management responsibility belongs to. Public facilities shall be paid from the maintenance fund by the property; Non-public facilities depend on whether they are exclusive or * * *. If there is an agreement between the parties, such agreement shall prevail. If there is no agreement, the owner of the proprietary part shall be responsible for the management and maintenance. However, there is controversy about who is responsible for the management and maintenance of some parts of * * *. If the waterproof layer has facilities as * * *, as it belongs to concealed works, it is generally believed that the upstairs residents should bear the behavior obligation of reasonable use as the actual users, and the downstairs as the beneficiary also has corresponding obligations, mainly reflected in the cost commitment;

2. Developer's responsibility: During the warranty period, the developer shall take full responsibility for water leakage caused by non-human reasons;

3. Fair liability: for the house that has passed the warranty period, the parties are not at fault. If the waterproof layer is naturally aged, the maintenance cost shall be shared by the parties according to the provisions of the Civil Code and the implementation situation, generally one person and half;

4. Responsibility of the property: The water leakage is definitely not caused by the property, but if the property is neglected in management or fails to deal with the problem in time, resulting in the expansion of losses or more serious problems, then the property should bear the responsibility. The former, such as pipeline blockage, is not caused by the property, but according to the property management contract and relevant regulations, the property company should regularly check and clean up, and if it fails to do so, the property responsibility can be investigated; The latter, such as illegal decoration upstairs, the property has not been stopped, then you can find the property to claim compensation for losses.

Legal basis: Article 9 of the Measures for Quality Assurance of Housing Construction Projects.

If there are quality defects in the housing construction project during the warranty period, the construction unit or the owner of the housing construction shall issue a warranty notice to the construction unit.

After receiving the warranty notice, the construction unit shall go to the site to check the situation and guarantee it within the time specified in the warranty. In case of emergency repair accident involving structural safety or seriously affecting the use function, the construction unit shall immediately arrive at the scene for emergency repair after receiving the warranty notice.