Responsibilities of each post in the property

Responsibilities of each post in property management (15)

In our daily life, we are all directly or indirectly related to job responsibilities, and formulating job responsibilities can effectively prevent the phenomenon of job wrangling caused by job overlap. Want to learn to formulate job responsibilities but don't know who to consult? The following are the job responsibilities of the property I sorted out. Welcome to read the collection.

Property 1 Each post responsibility strictly implements the safety system and operates according to the operating specifications.

Do a good job in the maintenance of distribution equipment between high and low voltage distribution room and transformer to ensure normal power supply.

Ensure the normal use of lighting lamps and lanterns of electrical equipment.

All electrical work should be strictly carried out: safe installation, correct use, timely maintenance and thorough disassembly.

Regularly check the safety insulation devices of mobile and semi-mobile electrical appliances, and conduct a withstand voltage test every six months.

Keep duty diary and equipment operation record.

Responsibilities of each post in the property 2 1, receiving customers' visits and answering customers' calls; Accept customer complaints, help and consultation. Within the jurisdiction;

2. Responsible for the customer's acceptance, check-out, decoration application and acceptance procedures;

3. Establish good communication with customers, and timely inform customers of all kinds of management service notices and promotional materials;

4. Regularly check the equipment and sanitary conditions in public areas;

5. Assist the customer to handle the relevant documents, fee collection, customer opinion collection and satisfaction survey required by the business, and prepare the investigation report.

Responsibilities of each post in the property 3 1. Organize, coordinate and effectively implement housing maintenance work; Put forward the maintenance plan; Check the progress and construction of maintenance work.

2, responsible for the technical interpretation of housing maintenance, cooperate with relevant departments to do a good job of maintenance and rectification; Cooperate with customer service to arrange maintenance time reasonably.

3. Organize and file the house maintenance data.

4. Establish and improve the property and engineering information platform; Establish and improve engineering and property management indicators, management requirements and monitoring systems, and effectively implement them.

5. Complete various temporary tasks arranged by the department.

Responsibilities of each post in the property 4 1. Responsible for the daily reception of the club, including answering customers' inquiries and handling consumption procedures;

2. Complete customer data classification and summary, and input customer data into the system;

3. Take care of all kinds of bills, cash and consumption cards;

4. Assist the finance department to complete the daily and monthly expense reports, and pay cash and bills to the finance department according to the company's requirements.

Responsibilities of each post in the property 5 1, responsible for translating, printing, copying and receiving all kinds of documents in Chinese and English. Archive all kinds of documents, data and materials, and distribute stationery.

2. Classify and keep all the drawings and materials of the building, sort out the catalogue, borrow them every day and ensure that they are in good condition, and check for leaks every year.

3. Be responsible for the approval, tracking and filing of purchase orders, cash reimbursement and cheque applications.

4. Responsible for the regular release and replacement of the bulletin board of the engineering department, and ensure that all information is transmitted to employees in time.

5. Be responsible for meeting minutes, arrange meeting minutes, print and send them.

6, for all departments or guests contact engineering personnel to warm reception.

7. Respond to calls quickly and enthusiastically, and record all information in detail.

8, responsible for engineering attendance records and sorting, report to relevant departments.

9. Collect the reports of the past 24 hours and other reports for the chief engineer.

10. Establish a list of spare parts and wearing parts, and implement the highest and lowest reserve standards as required. When the reserve is close to or reaches the minimum standard, apply for the purchase plan in time.

1 1, strictly implement the goods acceptance and warehousing system and the picking list system, and do a good job in the management system of spare parts and public tools.

12, do a good job in the management of warehouse accounts, cards and materials. , and requires that the accounts, cards and materials must be consistent, and the materials should be neatly stacked.

13, inventory must be made once a month, and inventory loss and inventory gain should be reported to relevant superiors in time.

14. Complete the monthly financial report of spare parts, spare parts, material consumption and inventory on time and with good quality.

15, inflammable, explosive and toxic substances must be stored separately. All fireworks are prohibited indoors and must be checked twice a day.

16, responsible for the distribution and sorting of work clothes in the engineering department.

17, complete other work assigned by the leaders.

Responsibilities of each post in the property 6 1. Organize and guide the employees of the department to formulate the stage work plan and supervise the implementation, organize and implement the performance appraisal of the department, and organize the training, assessment and selection of the employees of the department.

2. According to the project requirements, organize and supervise the operation management and equipment maintenance of electrical, elevator, air conditioning, water supply and drainage, heating, communication and other equipment systems to ensure the stable operation of equipment and settings.

3. According to the relevant national laws and regulations and project requirements, organize and supervise the fire safety work of the property under its jurisdiction to ensure the safety of life and property of the owners and tenants.

4. According to the requirements of the company and the project, organize the collection and collection of project property management fees and other expenses.

5. According to the project requirements, organize and supervise the daily service, cleaning, green plant management, customer complaint management, customer satisfaction survey and other customer service work.

6. Supervise the implementation of relevant company systems according to national laws and regulations and relevant company systems.

Responsibilities of each post in the property 7 1. Responsible for the collection of property service fees within the jurisdiction;

2. Accepting business complaints, service applications, consultation and other matters;

3. Check the public facilities and equipment within the jurisdiction;

4. Check the complaints and warranty records within the jurisdiction and track the progress;

5. Go through the formalities for examination and approval of decoration and supervise the daily decoration work;

6. Carry out on-site inspection system for all cleaning work in strict accordance with cleaning management procedures and cleaning standards;

7. Responsible for collecting problems in cleaning work of various departments and related industries, and summarizing and analyzing them;

8 responsible for the supervision, standardization, support and guidance of the clean-up work;

9. Responsible for supervising the implementation of the cleaning work plan and training plan of each project;

10. Regularly track the implementation of rectification measures for each project, and be responsible for price monitoring and allocation of cleaning and greening facilities and equipment for each project.

Responsibilities of each post in the property 8 1, responsible for the daily customer service work of the community owners (reception/visit/consultation/complaint/filing, etc. ) and the collection of property management fees;

2. Be responsible for maintaining good communication and cooperation with the owner. Visit or call the owner regularly, send out the owner's opinion questionnaire, and collect feedback in time;

3. Handle and follow up the owner's complaints or opinions, coordinate with relevant departments and pay a return visit to the owner.

Responsibilities of each post in the property 9 1. Fully responsible for the on-site management of two projects in Party A's building;

2. Listen, understand and analyze customer needs, coordinate the resources of the on-site support team and the operation team, and provide quality services for customer service;

3. Improve the management system of each module of the project department to meet the requirements of national and customer specifications, and promote the implementation, supervision, review and update of management procedures as planned;

4. Coordinate the work of business modules such as facilities, safety, environment, customer service and project management, and provide better solutions and improve service level on the basis of ensuring business continuity;

5. Be responsible for the implementation of business continuity guarantee on the project site, discover all kinds of risks in time, and eliminate hidden business risks;

6. Other project business delivery requirements that need to be managed as a whole.

Responsibilities of each post in the property 10 1. As the image spokesperson of "Hejia", promote the service image and brand concept of "Hejia" property;

2. Provide high-quality and efficient property services for the owners;

3. Coordinate the service teams of each line to solve the owner's complaints;

4. Supervise the service quality of suppliers and continuously improve the quality of property services;

5. Charge the property service fee.

Responsibilities of each post in the property 1 1 1, familiar with the maintenance and operation of property engineering equipment;

2, responsible for the operation of hospital facilities and equipment inspection, daily safety operation and maintenance;

3. Regularly check the operation of facilities and equipment, and carefully make inspection records and duty records;

4, responsible for the safety management of the computer room, prohibit non-working personnel to enter, prohibit all kinds of violations of equipment management regulations;

Property 12 Each post is responsible for daily telephone answering service, customer reception and communication service, being proactive, enthusiastic and thoughtful, and making corresponding records.

Understand the basic equipment and facilities in the building, visit new customers in time, and actively introduce the building occupancy instructions to customers to improve their trust in property services.

Check the vacant rooms regularly to understand the room conditions and eliminate potential safety hazards.

Actively complete the tasks assigned by the superior leaders and do a good job in the daily administrative affairs of the department.

Do a good job in the daily patrol of public areas in the building, deal with problems including cleaning, equipment and facilities in time, and coordinate to solve them.

Responsible for the collection, reading, sorting and storage of documents and materials of this department.

Responsibilities of each post in the property: 13 1, handling inquiries, complaints and suggestions from shop tenants, owners and customers, and providing appropriate assistance and services;

2. Responsible for the delivery, collection and decoration procedures of shopping malls and shops;

3. Keep good contact and communication with shopkeepers and tenants;

4, shopping mall public * * * area cleaning, greening patrol management, at the same time make relevant records;

5. Be responsible for investigating, collecting and summarizing the opinions of the tenants in shopping malls, and understand the opinions and suggestions of tenants on various property services;

6. Establish and manage relevant records/files, tenant files and complaint records.

7. Assist the customer service director to handle all the management affairs of the department;

8. Regularly report the work summary and plan to the immediate supervisor;

9. Perform other tasks assigned by the superior supervisor.

Responsibilities of each post in the property 14 Responsibilities of the supervisor of the engineering department:

1, resolutely carry out the company's instructions and be directly responsible to the manager of the property management department.

2. Be responsible for the overall jurisdiction and deployment of all personnel and equipment in the engineering department, effectively ensure the safe operation and good condition of all kinds of equipment, and try our best to maintain the high-level operation of all property equipment of the company at the lowest management cost.

3. Formulate and improve the post specifications and operating procedures of subordinates, and urge subordinates to strictly implement the post responsibility system, operating procedures and maintenance system.

4, in-depth field, grasp the personnel and equipment status, audit the operation report, grasp the law of energy consumption, find abnormal, analyze the reasons, and take energy-saving measures in time.

5. Examine and approve the work plans of subordinate employees and teams, coordinate the work arrangement and manpower deployment, and check the implementation of the plans.

6, organize the preparation of major equipment maintenance plan, spare parts procurement plan, and organize their implementation.

7, in-depth understanding of employees' ideological status, regular training for employees, regular education of professional ethics and service awareness for subordinates, and cultivate employees' sense of responsibility and team spirit.

Responsibilities of the foreman of the engineering department:

1, assist the engineering supervisor to do all the specific work, and be directly responsible for it.

2. Be fully responsible for team work, reasonably arrange the daily work of team members, and complete all tasks assigned by the engineering department with good quality and quantity.

3, strict requirements, bold management, set an example, urge all team members to seriously implement and strictly abide by the rules and regulations.

4. Organize team learning, so that all team members can improve their quality and love their jobs.

5. Be responsible for team attendance and management of public tools, instruments and maintenance equipment.

6, review and save all kinds of records, to ensure that the data is correct and complete.

7, the implementation of recycling, saving energy and reducing costs.

Responsibilities of the plumber in the engineering department:

1, in strict accordance with the pipeline maintenance and maintenance procedures, do a good job in the maintenance, maintenance and repair of pipelines and accessories to ensure the normal operation of various pipeline systems.

2, familiar with the building fire, domestic water pipeline route, patrol, found the problem, handle in time.

3. Responsible for the maintenance and cleaning of hot and cold water system pipes and all drainage system pipes, including fire hydrants, fire hydrants, water pumps, toilet sanitary equipment, rainwater pipes, roof water tanks, living pools, sewers, floor drains, valves and accessories.

4. Responsible for the maintenance of all kinds of pipes, valves and accessories.

5, do a good job in all kinds of repair and maintenance records.

6. Give full play to initiative and team spirit, and cooperate with departments to do other work.

Responsibilities of the electrician in the engineering department:

1, strictly abide by the company's employee code and various rules and regulations.

2. Seriously study technology and master the power supply mode, line direction, principle, technical performance and actual operation of the equipment under its jurisdiction.

3, efforts to do a good job of equipment maintenance, small animal protection, to ensure safe operation.

4, stick to their posts, regularly patrol electrical equipment, closely monitor the working conditions of various instruments, and correctly record the data.

5. Register the call for repair in time and do a good job in maintenance.

6, when electrical failure occurs, should keep a cool head, troubleshooting in time according to the operating procedures.

7. Responsible for the maintenance of the building's distribution box, control equipment, motors and control equipment.

Responsibilities of the power distribution room of the engineering department:

1, which is responsible for monitoring the operation of high-voltage electrical equipment and stopping power transmission to ensure safe power supply.

2. Regularly clean and maintain the switchgear and transformer room in the distribution room.

3. Strictly implement electrical rules and regulations.

4, must understand the operation mode and operation of high voltage electrical equipment.

5. Discover all hidden dangers that endanger the safe operation of high-voltage electrical equipment in time, and eliminate accident factors in the bud.

6. Deal with sudden power failure.

7, deal with power outage maintenance working ticket, and is responsible for all safety measures.

8, the correct electricity records and electricity calculation, understand the load situation.

9, have the right to stop the phenomenon of endangering the safety of power supply, and report to the relevant leaders.

10, stick to your post, and never be left unattended or absent without leave at any time.

Responsibilities of each post in the property 15 1. Responsible for the inspection and handover of mechanical and electrical equipment, infrastructure and houses within the jurisdiction, and follow up the remaining problems;

2. Responsible for making annual and monthly maintenance plans for electromechanical facilities and houses within its jurisdiction, and making maintenance and renovation plans for various engineering equipment and facilities;

3. Be responsible for establishing facility equipment ledger and corresponding facility data maintenance files;

4 responsible for the supervision and management of equipment and facilities outsourcing units, and regularly evaluate the service quality;

5. Responsible for organizing customer maintenance services and paid services, and tracking the complaint handling of engineering maintenance;

6. Be responsible for the examination and approval of temporary electricity use and hot work, and urge customers of relevant construction units to rectify violations of safety production;

7. Responsible for organizing the implementation of emergency repair of engineering equipment and emergency treatment of emergencies;

8. Be responsible for formulating and implementing engineering training and assessment to improve employees' business skills and work efficiency;

9. Assist the customer service department to check and accept the secondary decoration construction of the construction unit or customer;

10. Complete other tasks assigned by the leaders.

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