Summary of the work of property cleaning company

Summary of the work of property cleaning company

Cleaning service has been more and more accepted and needed by everyone, and has entered the lives of thousands of families. It is a milestone for people to improve the quality of modern life. Work summary of property cleaning company, welcome to learn from!

Work Summary of Property Cleaning Company 1 20** Under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "Your satisfaction is our eternal pursuit" and the company management concept of "people-oriented, customer-oriented, honesty-oriented, quality first", "improve the level, create benefits and build a brand". Through the joint efforts of all the staff in the department, we have carried out a series of high-quality service work, and here we will make a brief summary of the work in the past year. Summarize experience and lessons, find out shortcomings, and lay a good foundation for 20 years' work.

I. Personnel management

After the cleaning area is expanded, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each region, the rational allocation and work of personnel have been strengthened, and the work standards have been adjusted, which basically meets the operation requirements of cleaning without increasing the number of personnel.

Second, training.

The new cleaning staff are trained in cleaning theory and practical operation in different positions, so that the cleaning staff can master cleaning knowledge and meet the basic requirements of the company's cleaning work.

Based on the training of cleaning manual for cleaning personnel, combined with the actual situation at work, the following trainings were focused on: on-site work requirements, cleaning procedures, installation and gfd.

After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

Third, the cleaning work mode

At present, there are nine units, mainly in the corridor and the periphery for cleaning. In order to ensure the sanitary quality during cleaning, the frequency of cleaning inspection and cleaning has been strengthened. The existing personnel can basically solve the health problem at any time within 30 minutes, but the corridor is often poor in hygiene during the peak period, which leads to the mess of the corridor. In order to strengthen the cleaning frequency, the original fixed planned cleaning was changed to clean at any time, and the dirt was cleaned immediately, which achieved good results. Recently, due to the projects under construction and municipal road construction, the overall environmental soil is more. Although cleaning has been strengthened, the overall sanitary condition does not meet the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.

Fourth, the completion of the clean-up work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily health maintenance work in peripheral public areas.

(3) Complete the training of new employees.

(4) Complete special cleaning service.

Verb (abbreviation of verb) health quality supervision

In the clean-up work, the supervision of work quality was strengthened, the form was filled in, the work quality was controlled with various records and systems, and the problems existing in the work were summarized and further corrected, which achieved good results.

Six, the problems in the work

1. cannot effectively remove the dirt around.

2. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.

3. The peripheral hygiene can't reach the cleaning standard in winter.

Seven, 20** years of work arrangements;

1. Strengthen the training of cleaning departments.

2. Arrange the daily work of the cleaning department.

3. Strengthen health quality inspection.

4. Strengthen personnel management.

In 20** years, the cleaning work has been improved on the whole, but there are still some shortcomings in the details of the work, which has reduced the cleaning cost. With the guidance of company leaders and the efforts of all cleaning staff, we will have a better performance in 20**.

Summary of the work of property cleaning company 2 It has been more than a year since I came to X Highland Property Company. First of all, I want to thank the company leaders for their trust and concern, and give me a platform to learn and show myself. During this year, I had disputes and tiredness with everyone here, but more often I sweated together, persisted together and struggled together. From Gu, the manager of the company, I learned the spirit of being resolute and not afraid of difficulties and the ways and means of communicating with the owners. From manager Chen of the head office, I learned that we should have a holistic view of our work. From paying attention to every detail in our lives to being responsible for our work, we can sum it up in one sentence: "Details determine success or failure!" .

"Details determine success or failure!" I understand this sentence very well, and I understand it very well, but it will always fail to achieve the ideal effect for various reasons. I will never shirk my responsibility. Although the sanitation of the residential area is not up to standard, it is affected by the illegal operation of construction vehicles, but more importantly, my own control over the cleaning work in the residential area is not in place, and my understanding and arrangement of the work and communication with the cleaning staff can not achieve the expected goals and effects. These will be the places where I need to improve and learn constantly in my future life and work.

Despite all kinds of disappointments, we have some bright spots in this year. During the period when the pressure of cleaning work was the greatest, our office worked together for the environmental sanitation of the community many times to clean up every corner of the community, so that the owners of the community could see our attitude of serving everyone attentively and played a very good lead role for the cleaning staff. Let everyone no longer feel inferior about cleaning. If we can do it, of course they can do it, but our division of labor is different. Until now, we will take time to call everyone to pick up garbage in the community. At noon, we also collected property fees in the community under the scorching sun or cold wind, and every time we met the basic requirements of the meeting, even exceeded the requirements, and successfully controlled the unpaid property fees within a certain amount.

After the company clearly divided the cleaning department and the security department, our two departments also cooperated sincerely for many times. During the "Three Innovations and One Office" in Guiyang, before and after the house opening and selling activities, during the festival, we washed the road together, cleaned the pool together, and moved all kinds of sundries for the environmental work of the community. Dust, dirt, sweat, laughter and curses constitute a harmonious and sunny picture. At this time, we are the most United and combative.

I have a great lack of management, which is also my biggest defect, but I can come to the company at any time when I am resting, and work with you until two or three in the morning when I am nervous. Needless to say, in the future, I will try my best to make up for my shortcomings, improve my abilities in all aspects and make achievements for the company and myself.

First, shortcomings in the work.

1. Due to the rolling development of the previous project, most roads in the residential area overlap with the construction roads, and the flow of cleaning staff is unbalanced. Moreover, I was negligent in management, which led to the shortage of cleaning staff in the second half of this year, which led to the substandard environmental sanitation of the community, which made the owners dissatisfied and also had a certain impact on the company's collection of property fees.

2. In the management of cleaning staff, there is no ideological work and no reasonable arrangement of work, which makes the cleaning staff emotionally unstable and passive.

For various reasons, I failed to check the work of the cleaning staff, which made them more lazy and unable to finish the work in time with good quality and quantity.

All kinds of shortcomings have caused adverse effects on the company, and I apologize to the company leaders.

Second, the completed work

1, wash the road 8 times, clean the pool 12 times, clean the elevator water 4 times, and clean the vacant room 4 times.

2. Clean the lounge and move it twice.

3. Clean up and transfer the garbage around the garbage pool for 3 times.

4. The holiday community will arrange it twice.

5. Assist the engineering department to repair all short-circuit street lamps in the community for 3 times.

6. Repair the washbasin in the bathroom of the sales hall for 3 times and flush the toilet valve for 4 times.

Buildings 2# and 6# are reclaimed twice.

8. Wash the sanitary corner of the community for 6 times.

9. Kill germs, snakes, insects, mice and ants in the community twice.

17# and 19# elevators were disinfected 12 times.

1 1, emergency cleaning of the club gate 1 time.

In addition to daily work, there will be some overlap between departments, and they have cooperated with each other to complete many urgent tasks, such as replacing sound control lights in corridors, handling complaints from owners, and providing security assistance at night.

Three. Areas that need improvement.

1, strengthen communication and interaction with cleaning staff, set an example and carry forward the spirit of unity and cooperation to do a good job every day. Stabilize the mood of cleaning staff and maintain a high degree of work enthusiasm.

2. Strengthen the deficiencies in self-management and learn ways and means of property management from all aspects.

3. Fully analyze and plan the cleaning work together with the leader. And according to the particularity of this community to develop more detailed cleaning service requirements and standards.

4. Implement the meeting spirit and work arrangement of each meeting.

Finally, I hope our company can go further and longer, gain the trust of more owners, attract more useful talents, develop stronger and better, and let every company employee and community owner live and work in a beautiful, clean, safe and tasteful environment.

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