How to deal with the relationship between property management enterprises and owners

Therefore, in property management activities, it is particularly important to handle the relationship between property management enterprises and owners, which can not only prevent the escalation of contradictions, but also contribute to the healthy development of the industry. First, clarify the positioning of both parties and enjoy the benefits. On the whole, the property management regulations have confirmed that they are two independent and equal civil subjects; On the economic level, it is the equal relationship between the two parties to the contract; On the level of labor relations, it is an equal relationship between service and service; However, at the social level, people are influenced by the old traditional thinking, which makes the original equal relationship between the two sides misplaced in concept, and some owners have adopted a refusal attitude, which has added trouble to property management activities. Therefore, it is the premise of dealing with the relationship between property management enterprises and owners to clarify the positioning of both parties. Because some owners have not yet established the concept of individual asset management and are not aware of the benefits of overall asset management, their economic awareness is quite different. Some owners pay more attention to their vested interests and ignore long-term and public interests, which makes it difficult to promote the concept of "partnership management". Generally speaking, property management companies have to put most of their energy and financial resources into personal services for owners, but they are far from enough to achieve the goal of "common interests". Property management companies are often in a "passive position" when they encounter unreasonable rights protection and unreasonable demands from owners with low quality. At the same time, some property management companies also lack understanding of the concepts of "partnership" and "partner", pursue short-term interests and only implement general services and management. Therefore, both parties should clearly realize that in the property management activities, both parties are in the same "interest body" and are partners. They should help each other in the same boat and rely on each other to establish a "point of interest" acceptable to both sides. Mutual benefit is the fundamental interest of both sides.