Is it legal to pay the heating fee if the residential property can't live? Where should I complain?

I wonder what the heating situation is like in your community?

1, municipal direct supply, one meter for one household, no heating, no heating fee.

2, municipal direct supply, the total table of the whole community, the heating service of the community has a clear agreement to share according to the housing area. This situation has been agreed in advance and belongs to all community owners. Can't say it's useless, no salary.

3. The community has its own boiler room, which belongs to the community supporting facilities. In this case, the owners of the community also need to pool their houses, and this situation also requires payment.