Harassment of complaint telephone community

What should we do if we encounter noise in our life? During the interview, the relevant person in charge of the Municipal Environmental Protection Bureau told the reporter that according to China's emission standards for community noise, the noise standard in residential areas is between 45 decibels and 55 decibels, which is equivalent to the volume at which two people can hear each other clearly when talking in a room. If it exceeds this volume, it can be counted as noise.

In daily life, if citizens encounter noise troubles, they can first report to local neighborhood committees or residential property companies, and let the property companies come forward to coordinate and solve them, because there are clear provisions in relevant laws and regulations that "property management companies should stop environmental noise pollution in their management areas and report to the supervision and management departments related to the prevention and control of environmental noise pollution in a timely manner." If the communication and coordination of the property management company fails, the owner can also call 12369 to complain to the environmental protection department.

If the construction at night disturbs people, you can make the following phone calls to complain.

1, 12345 citizen service hotline

2. You can call 1 10.

3. 12369 environmental protection hotline

These phones can report the noise generated by night construction on people.

12369 mainly deals with environmental pollution problems such as waste water, waste gas, noise and solid waste. When people find such pollution incidents around them, they can call 1 10 city linkage or 12369 environmental hotline to complain.

12369 received many noise complaints, but there were many kinds of noise, which were managed by different departments. The environmental protection department is responsible for the emission limits of industrial noise such as night construction on construction sites. When citizens are not sure which department should manage the noise, they can call 1 10 for city linkage, and the city linkage will transfer to relevant departments according to the noise type of the complaint.

1. Citizens can call 12369 to complain to the local environmental protection department or contact the local urban management department or 1 10 to negotiate.

Second, what is noise disturbing people? According to the "community noise emission standard", the noise standard of residential areas should be controlled between 45 decibels and 55 decibels. If the volume exceeds this standard, it is noise disturbing people.

Three. Relevant laws and regulations of noise disturbing people:

1. In the Regulations on the Prevention and Control of Environmental Noise Pollution implemented in 2007, there are clear provisions on noise pollution in residential areas. "Article 38: From 08: 00 to 08: 00 the next day, indoor decoration activities that may produce noise shall not be carried out in the completed residential building. If indoor decoration work is carried out at other times, noise control measures should be taken to avoid environmental noise pollution. "

2. The Regulations also include the stipulation that "any unit or individual should control the volume when using various loudspeakers and audio equipment in hospitals, schools, institutions, scientific research units, houses and other noise-sensitive buildings, and shall not produce disturbing noise".

3. If residents feel that noise pollution in residential areas is disturbing the people, they can first report it to the property management company and let the property management company come forward to coordinate and solve it, because it is clearly stipulated in the regulations that "property management companies should stop environmental noise pollution in their management areas and report it to the supervision and management departments related to the prevention and control of environmental noise pollution in a timely manner." If the communication and coordination of the property management company fails, the owner can call 12369 to complain to the environmental protection department.