12300 can I complain about the broadband monopoly of the property?

12300 is a special service number set up by the Ministry of Industry and Information Industry of China. Generally, the businesses accepted are complaints from consumers who are dissatisfied with telecommunications services. Consumers can complain to 12300 after their complaints to the merchants are fruitless, and 12300 will handle the complaints. So, do readers know whether 12300 can accept consumers' complaints about property broadband monopoly? Let me answer your question.

12300 can I complain about the broadband monopoly of the property?

Property monopoly in residential broadband is illegal, and the Ministry of Industry and Information Technology explicitly prohibits it. Consumers can of course call 12300 to make a complaint.

The role of 12300

12300 is the special service number of the telecom user complaint acceptance center of the Ministry of Industry and Information Technology. Consumers who use mobile phones or fixed-line phones can call the toll-free complaint number "12300" if they don't get a reply or are not satisfied with the handling results after complaining to the operators.

Brief introduction of Ministry of Industry and Information Technology

According to the institutional reform plan of the State Council announced on March 1 1, 2008, the Ministry of Industry and Information Technology of the People's Republic of China (hereinafter referred to as MIIT Ministry) was established as an institution directly under the State Council.

The main responsibilities of the Ministry of Industry and Information Technology are: to formulate and implement industry planning, industrial policies and standards; Monitor the daily operation of industrial departments; Promote the development of major technical equipment and independent innovation; Manage the communication industry; Guide and promote information construction; Coordinate and maintain national information security.

As an industry management department, it is mainly responsible for planning, policies and standards, guiding the development of the industry, but does not interfere with the production and business activities of enterprises. Among the national key universities, there are 7 universities directly under the Ministry of Industry and Information Technology and 5 universities directly under the Ministry of Industry and Information Technology.

It is illegal for the property to monopolize residential broadband, requiring only the broadband of a specific operator to be installed. The function of China's Ministry of Industry and Information Technology is to manage the illegal acts of telecom operators, so if the property conducts such acts, consumers can of course call the hotline 12300 to make a complaint.