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Give full play to the utility, improve employee satisfaction, and give full play to the maximum utility of enterprise talents.
Keywords employee satisfaction; Natural utility; corporate culture
First, the significance of employee satisfaction research
Employee satisfaction refers to the comparison between the actual income and expected income of employees in the process of integration with enterprises. Employee satisfaction is a subjective value judgment, which is closely related to enterprise development;
1. Good employee satisfaction can stimulate employees' enthusiasm for work. Employees' satisfaction with the enterprise will directly affect their work mood, and then affect their work performance. Employee satisfaction is directly related to work efficiency. Only when employees' satisfaction with the enterprise reaches the expectation, will they put more enthusiasm into their work and give full play to their potential to do better. If the satisfaction does not meet the expectations of employees, it will easily lead to employees' low working mood, negative treatment of work affairs, and even resignation in serious cases.
2. Employee satisfaction is a powerful guarantee for customer satisfaction. The market environment is highly competitive, and there are many similar products and services. In order to win the competition, in addition to differentiated high-quality products, it is good service. High-quality products and good services need employees to implement. Only employees with high satisfaction can truly provide high-quality production and service for enterprises and ensure customer satisfaction. The level of employee satisfaction is directly related to customer satisfaction, which is a powerful guarantee for customer satisfaction. The improvement of customer satisfaction can win more benefits for enterprises.
3. Good employee satisfaction is the foundation of enterprise cohesion. Enterprise cohesion is a kind of centripetal force, which can unite employees and promote their efforts. Cohesion is not only an enterprise spirit, but also the embodiment of the common vision of employees. The most critical factor affecting enterprise cohesion is the needs of enterprise members and their mutual integration. When employees' high satisfaction needs are met, they will pay more attention to the long-term development of the enterprise, and will combine self-goals with enterprise goals to advance and retreat together for the same interests and enterprise goals, forming a strong cohesion.
Second, the analysis of influencing factors of employee satisfaction
There are many factors that affect employee satisfaction, including enterprise environment, job nature, employee's personality characteristics, salary and growth prospects. , specifically:
1. The enterprise environment mainly includes the working environment and interpersonal environment of the enterprise. Enterprise environment will directly affect employees' mood and work attitude, and ultimately affect employees' satisfaction with the enterprise. Working environment mainly refers to the material conditions of employees' positions, and interpersonal environment mainly refers to the relationship between colleagues and employees, the leadership style of the department or enterprise, and the principle of appointing talents in enterprises, which will affect employees' satisfaction. Harmonious colleague relationship and a sense of belonging that is respected and recognized will improve employee satisfaction. In addition, a good corporate environment is the link between employees. Through this link, we can strengthen the coordination between employees and between employees and enterprises, and achieve the purpose of improving employee satisfaction.
2, employee personality characteristics People are different individuals, so they have different views on things, and people's personality characteristics will also have a certain impact on their satisfaction. Personality characteristics can be divided into positive and negative types. Positive employees will take an optimistic and positive attitude towards the time and environment they encounter, so it is easy to achieve their satisfaction, while negative employees will be pessimistic about everything and can't see a bright future, so it is difficult for such employees to work optimistically and actively and reduce their satisfaction. In addition, people with different personality characteristics have different degrees of harmony with the company. Once it is difficult to integrate into the company, they will think that the company's interpersonal environment is too poor and their satisfaction is low.
3. The salary of employees is an independent individual, but it is also social. The pursuit of survival is its basic requirement, and material demand is the most basic pursuit of human beings. Therefore, for most employees, salary is the most direct and key factor affecting their satisfaction. In fact, employees' work in the enterprise is a means for them to seek survival and meet their needs, while salary is the most direct reward and incentive for their work, and it is also the embodiment of the enterprise's recognition of employees' working ability. Under the condition of equal opportunities, the fairness of salary becomes the key to employee satisfaction, and fairness is not equal to average. Only by linking salary with job performance can employees' satisfaction with the enterprise be increased. In addition, in the competitive era when high-end talents are scarce, enterprises must give more advantages in salary and welfare, make employees more satisfied and retain or introduce more outstanding talents.
4. The development prospects of employees and enterprises After obtaining the basic material needs, the demand level of employees began to improve, and gradually changed to the realization of spiritual and personal values, paying more attention to their growth and learning opportunities in the company. Employees will plan their own career development. With the change of market demand, the demand for talents is also changing, and employees in enterprises will also want to get more training and learn elevators to expand their careers. In addition, the enterprise's own cultural construction and development prospects will also affect employee satisfaction. Brand enterprises with good reputation and a certain status will bring more pride and self-confidence to employees and increase their satisfaction. In addition, the long-term development trend of enterprises is also an important aspect that affects employee satisfaction.
Third, improve employee satisfaction and give full play to the utility of talents.
The development of enterprises can not be separated from the role of manpower, and enterprises must maximize the potential of employees in order to achieve long-term development. To give full play to the utility of talents, we must start with improving employee satisfaction and implement it in the following aspects:
1. Doing a good job in employee satisfaction survey is an important part of enterprise management. We can better understand employees' psychological state and satisfaction with the enterprise when we find the problems in the enterprise, and take timely measures to solve the problems and improve production efficiency. This kind of satisfaction survey can also let employees express their opinions in time, create a good interpersonal environment and improve satisfaction. The implementation of satisfaction survey needs to be held regularly, and enterprises need to build a scientific evaluation system based on their own characteristics and corporate culture. The investigation should be targeted, but it should not be partial. At the same time, enterprises need to constantly summarize the satisfaction survey results, and formulate improvement strategies and implement them according to the survey results. Only when the investigation work plays a role can employees be stimulated to participate in the investigation and truly understand the problem.
2. Affirm the value of employees and optimize the salary structure. As the biggest influencing factor of employee satisfaction, salary innovation is the key to improve satisfaction and give full play to the utility of enterprise talents. Salary is regarded by most people as one of the standards to realize social value. In order to retain more outstanding talents in the new era, we must reasonably meet the salary expectation according to our own values, which is the embodiment of affirming the value of employees. In addition, enterprises must implement the talent-oriented employment strategy, optimize the salary structure, establish and improve the salary incentive mechanism while encouraging employees to realize their intrinsic value, and enhance the material, spiritual and corporate status of employees who have made great contributions and outstanding achievements.
3. Expand the training and learning plan and attach importance to the career planning of employees. The work of employees is not only a simple tool to make a living, but also a process to realize self-worth. In order to improve employee satisfaction, enterprises need to make promising career plans for employees according to market development needs, and expand training and learning plans according to the plans and enterprise needs. Enterprises should improve the staff training mechanism, increase investment in learning, let more employees get opportunities to receive education and improve their skills, and truly respect and cultivate employees.
4. Strengthening the construction of corporate culture is the embodiment of the common vision of enterprises, which contains the common values and beliefs of enterprises, and has humanity and integrity. Harmonious corporate culture construction can enhance employees' cohesion, create a harmonious working atmosphere, cultivate employees' team spirit, stimulate employees' work enthusiasm and improve employees' satisfaction. As a stage to realize employees' self-worth, enterprises need to provide conditions for them to the maximum extent. Only in this way can they improve their satisfaction and enhance the effectiveness of talent utilization.
refer to
[1] Yang Li, Yu Jiayuan, Wang Yuanyuan, et al. Research on employee satisfaction evaluation method based on BP neural network [J]. Technical Economics and Management Research, 20 12, (2):3-7.
[2] Li Jia. Research on reliability diagnosis of enterprise employee satisfaction system [D]. Wuhan University of Technology, 2009.
[3] Zhang Jianning. Exploring ways to improve employee satisfaction at low cost [J]. Guide to Economic Research, 20 12, (4): 134- 135.
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