During the epidemic, the property manager did not reply to the news in time. Why?

Does the subject want to ask "the property manager didn't reply to the news in time during the epidemic, so he handled it"? According to relevant information, you can report rights protection. Generally speaking, the main responsibility of the property management department of the local housing authority is to supervise the management and charging of property companies, including accepting complaints from the owners' committee. Therefore, if the property manager does not reply to the information in time during the epidemic, he can report the rights protection to the local housing authority.